MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Coverage
Group Calling
A calling group can be a receiver for up to 30 coverage groups. A
calling group cannot be a receiver for Individual Coverage. A
coverage group can have only one calling group as a receiver, but
members of the coverage group can also have Individual Coverage
receivers.
As soon as a Group Coverage call is sent from the calling group
queue to a calling group member, ringing and LED flashing are
removed from the sender's telephone, except for outside calls
received on personal lines.
A calling group cannot be a sender, but an individual calling group
member can be a sender for Individual Coverage and/or a member
of a coverage group. When a call to the calling group extension
number is sent from the queue to the calling group member, it goes
only to the member's Individual Coverage receivers and not to the
member's Group Coverage receivers. Calls to the member's
individual extension go to both Individual and Group Coverage
receivers.
When a calling group member with an MLX or ETR telephone
receives an outside call for the calling group, the label of the calling
group or GrpCl appears on the display, along with the label for the
line on which the call came in. If ANI, station identification (SID,
Release 2.0 and later systems), or another PRI-based caller
identification service (Release 4.2 and later systems) is available,
the number of the calling party is shown on the display on MLX or
ETR telephones after the More button is pressed. MLS telephone
users can view the calling party number by pre- or post-selecting the
line button the call is on. Analog multiline telephone users see only
the line information.
Coverage VMS Off can be activated if the user does not want
outside calls to be sent to the voice messaging system.
Calls from the system to a VMI port are not sent to Primary,
Secondary, or Group coverage.
In Release 6.1 and later systems, a calling group with a non-local
member can be used to provide group coverage across the private
network to a voice messaging system, calling group, QCC queue,
DLC, or any individual extension on a remote MERLIN LEGEND,
DEFINITY ECS, or DEFINITY Prologic system; or to the PSTN via
UDP routing. Refer to the Network Reference for details .
In Release 6.0 and later systems, coverage calls directed to a
calling group are not subject to queue control.
Issue 1
April 1999
203
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