Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 716

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Station Message Detail Recording (SMDR)
SMDR records are gathered sequentially and sent to the RS-232 SMDR jack on
the processor module of the control unit. They can be printed on a serial printer
connected to the SMDR jack. To assist further with cost allocation and
unauthorized call detection, a Lucent Technologies Call Accounting System (CAS
Plus V3, CAS for Windows, CAT/B, or CAT/H) can be connected to the SMDR
jack on the control unit. In Release 4.2 and later systems, the optional MERLIN
LEGEND Reporter software application allows the collection and analysis of
calling group call information via a PC running Windows, connected to the SMDR
jack on the control unit.
NOTES:
Two SMDR report formats are available: the factory-set Basic format and the
ISDN format. The ISDN format is used when the business subscribes to the AT&T
INFO2 ANI service, another ISDN/PRI network service (Release 4.2 and later
systems), or to Caller ID service (requiring an 800 GS/LS-ID module for the
loop-start lines on which the service is provided). When the ISDN format is
selected during system programming, the CALLED NUMBER field of the call
report shows the number dialed by a party calling into the system on a line where
the service is provided. (Not all calling numbers can be identified; for details, see
''Caller ID'' on page
Call information can be recorded for incoming and outgoing calls (the factory
setting) or for outgoing calls only. In Release 4.2 and later systems, enabling the
Talk Time option permits recording of incoming calls to Auto Login or Auto Logout
calling groups, even if SMDR is programmed for outgoing calls only. Incoming
calls to other calling groups still strictly adhere to the Call Report type setting.
The system is factory-set to record only calls that last at least 40 seconds. This
setting can be changed to timing in the range 0 to 255 seconds. In Release 4.2
and later systems, enabling the Talk Time option permits recording of incoming
calls to Auto Login or Auto Logout calling groups, even if the call length is less
than the programmed minimum number of seconds. Incoming calls to other
calling groups still strictly adhere to the minimum call length value.
In Release 6.0 (Hybrid/PBX mode only), any call originating on a tandem trunk
appears on the SMDR report, as do any calls originating on or passing through
the local system. Calls to non-local extensions are treated as outside calls for the
For an overview of the applications that you can purchase separately,
see Appendix I, ''Applications." For more detailed information, see the
application documentation or consult your Lucent Technologies
representative.
You cannot have CAS (Call Accounting System) and MERLIN LEGEND
Reporter active at the same time. Use CAS for costing information and
MERLIN LEGEND Reporter for analyzing service performance.
125.)
Issue 1
April 1999
656