MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Headset Options
The user or operator presses the Headset Hang Up button to disconnect a
headset call. The button replaces switchhook operation, which is disabled
when headset operation is active.
For a user or operator to be able to use a headset, a Headset Hang Up button
must be programmed (centralized telephone programming) for an MLX telephone
or MLX DLC.
Headset users should press the programmed Headset Hangup button after each
call. In Release 6.1 and earlier systems, if the user does not press the Headset
Hangup button, new calls still arrive correctly, but the LED status of the extension
(as shown on other extensions and DSSs) is not updated. In Release 7.0 and later
systems, if the caller hangs up and a reliable disconnect is received by the
system, the user does not have to press the Headset Hangup button, and the
LEDs are automatically updated.
A Headset Hang Up button is not needed (and cannot be programmed) on a
QCC.
To give control of headset/handset operation to an MLX telephone user or MLX
DLC operator who has a Headset Hang Up button, a Headset Status button can
also be programmed, as described in the next section. On a telephone or console
with a Headset Hang Up button but without a Headset Status button, headset
operation is always on.
NOTE:
If an MLX telephone or MLX DLC has a Headset Status button and/or a
Headset Auto Answer button in addition to a Headset Hang Up button, the
Headset Hang Up button can be removed through centralized programming
without removing the Headset Status or Headset Auto Answer button. If
either of these features is on, the green LED next to the button stays on.
The telephone or console, however, is no longer in headset operation;
neither the Headset Status nor the Headset Auto Answer button has any
effect, whether on or off, until a Headset Hang Up button is reprogrammed
for the extension.
Headset Status
When a Headset Hang Up button is programmed on an MLX telephone or MLX
DLC, headset operation is automatically turned on. Programming a Headset
Status button also allows the user or operator to turn headset operation off and on
manually. With headset operation on (green LED next to Headset Status button is
on), the user or operator answers and makes calls with the headset. With headset
operation off (green LED next to Headset Status button is off), the user or
operator answers and makes calls with the handset.
Issue 1
April 1999
389
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