Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 315

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Direct Station Selector
Headset Options
Hold
In Release 7.0 and later systems, when the headset user receives a
Voice Announce call, the DSS LED for the user lights. The DSS LED
remains lit when the call is switched from the speaker to the
headset. When the calling party hangs up, or the headset user
presses the Headset Hang-Up button, the DSS LED for the headset
user turns off.
When programmed systemwide, DLC operator automatic Hold
places an active call on hold when a DLC operator presses another
line button. How Hold works depends on the type of call and its
appearance on the telephone:
When one-touch Hold is programmed systemwide and the
operator is active on a Personal Line, pressing a DSS button
also puts the call on hold. This prevents accidental
disconnection of callers and speeds call handling. If the
operator is active on an inside call and the call is on hold, the
DLC operator hears an abbreviated ring as a reminder each
time the interval programmed for the operator hold timer (10–
255 seconds) expires.
If the operator is active on an inside or outside call on an SA
button, pressing a DSS button does not place the call on hold.
The user at the extension associated with the DSS button
hears the manual signaling beep.
For Release 6.1 systems (Hybrid/PBX mode only), if, while on
an inside or outside call on an SA button with one-touch Hold
enabled, a DLC operator presses a DSS button for a non-local
extension, the call is not placed on hold, and the extension is
not dialed. If, however, while on an outside call on a Personal
Line button with one-touch Hold enabled, a DLC operator
presses a DSS button for a non-local extension, the call is
placed on hold and the non-local extension is dialed.
Pressing a DSS button for a calling group, paging group, or non-
local extension has no effect.
Issue 1
April 1999
255