Service Observing - Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features

Service Observing

Service Observing
At a Glance
Users Affected
Reports Affected
Modes
Telephones
Service Observer Extension
Observed Extensions
Programming Codes
Service Observing
System Programming
Warning Tone
MLX Display Labels
Description
In Release 6.1 and later systems, this feature allows an observer at an MLX
telephone to observe calls at extensions within a Service Observing group.
Observing means that the observer can hear all parties on the call but cannot talk
to them.
NOTE:
Service Observing may be subject to federal, state, or local laws, rules, or
regulations or require the consent of one or both of the call parties. You
must check in your jurisdiction and comply with all applicable laws, rules,
and regulations before using this feature. Failure to comply may result in
severe penalties.
A Service Observing group can consist of any number of extensions on the local
system. It can even include another Service Observer.
Any active call within the Service Observing group can be observed if it meets the
following guidelines:
An internal or external call must arrive on an SA button, Personal Line,
Cover button, or Pool button.
Telephone users
Service Observing, Extension Information
All
MLX
All except QCC and CTI Link
*59 (Centralized Telephone Programming)
More
Extensions
Warning
Dial Ext or Press DSS
Observing: 2700
Service Observing: 09
More
Service Observing
Issue 1
April 1999
632