Feature/Description
Extension Status
When the room has been selected and the
supervisor has selected ES0, ES1, or ES2,
confirmation is displayed.
ES0 = Occupied
ES1 = Checked Out
ES2 = Available
When a supervisor changes an agent's ES
status, the supervisor is prompted to select the
agent.
When the agent has been selected, a
confirmation appears.
Fax Extension
On MLX and ETR display telephones, fax
messages are identified as FAX. On analog
multiline telephones, fax messages are
indicated by Call and the extension or caller's
name.
MLX
ETR
Page 1, Line 2:
N/A
Occupied
Page 1, Line 2:
Checked out
Page 1, Line 2:
Available
Page 1, Line 1:
N/A
Select Agent
to Log In
Page 1, Line 2:
N/A
After call work
Available
Unavailable
Page 1, Line1:
Page 1, Line1:
*FAX Ext 12
*FAX Ext 12
11:15A
11:15A
Page 2, Line 1:
Page 2, Line 1:
07/29 Ext 17
07/29 Ext 17
Sample Displays
MLS
N/A
N/A
N/A
Page 1:
*Call 17[F]>
Page 2:
<11:20 AM 07/
29
Analog Multiline
N/A
N/A
N/A
Page 1:
*Call 17[F]>
Page 2:
<11:20 AM 07/
29
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