Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 731

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Station Message Detail Recording (SMDR)
Recall/Timed Flash
Remote Access
Saved Number Dial
Service Observing
Speed Dial
System Access/
Intercom Buttons
Transfer
If a multiline telephone user presses the Recall button to get a new dial
tone, SMDR timing stops for the previous call and begins for a new call.
Remote access calls are recorded only if SMDR is programmed to track
incoming calls. If a barrier code is entered, the barrier code number
(01–16) appears in the ACCOUNT field of the report, preceded by
999999. If the caller uses remote access to dial an extension and the call
is answered, the extension number is shown in the STN (station) field. If
the call is not answered at the extension, the STN field is blank.
If no barrier code is required, the ACCOUNT field contains 99999900.
Beginning with Release 3.0, if the caller provides an invalid or incomplete
barrier code for three attempts, either 999999 or 16 zeros are recorded in
the ACCOUNT field. If the connection is broken before the third try, the
ACCOUNT field contains 999999. If the caller hangs up after the third
attempt, but before receiving reorder tone, the ACCOUNT field may
contain either 999999 or 16 zeros. If the caller hangs up after the third try
and after receiving reorder tone, the ACCOUNT field contains 16 zeros.
If the caller uses remote access to dial out on a line/trunk, the STN field
on the first SMDR record is blank. A second record is created for the
outgoing call.
Using Saved Number Dial, all outside calls exceeding the minimum call
length are recorded on the SMDR report.
In Release 6.1 and later systems, SMDR reports do not record the activity
of the Service Observer extension for Service Observing calls.
When Personal Speed Dial or System Speed Dial is used to dial an
outgoing call, the actual digits dialed by the system appear on the report.
However, when a marked System Speed Dial number is used, the
System Speed Dial code prints instead of the digits dialed.
When a call is made on a Shared SA button, the SMDR report records the
extension number from which the call was made rather than the principal
extension number. In Release 4.2 and later systems with the Talk Time
option enabled, if an alerting call is answered at an extension with a
button for a member of an Auto Login or Auto Logout calling group, it is
reported following the same rules that apply to other calls that are
answered by non-members.
The number of the extension that hung up on an incoming outside call is
shown in the STN field of the SMDR report, regardless of the number of
times the call was transferred. For outgoing calls, the number of the
extension that dialed the call is shown on the SMDR report, even if the
call was later transferred to another extension.
Issue 1
April 1999
671