Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 402

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MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Forward and Follow Me
Authorization Code
Auto Answer All
Auto Dial
Automatic Route
Selection
Barge-In
Callback
In Release 6.0 and later Key or Hybrid/PBX mode systems, you can
activate or deactivate forwarding features, including Centrex Transfer via
Remote Call Forwarding but excluding Follow Me, at an extension on the
system by entering the authorization code for the extension on the same
system from which calls are to be forwarded. You enter the authorization
code, then activate or deactivate the feature in the normal fashion. This is
especially useful for a single-line telephone user who must include a
Pause character in a Remote Call Forwarding dialing sequence, since
this character cannot be dialed at a single-line telephone. It is also useful
when forwarding options must be changed for a phantom extension.
An answering device connected to an analog multiline telephone can
answer forwarded calls when Auto Answer All is turned on.
When a call is forwarded to a multiline telephone that has an Auto Dial
button programmed for the forwarding telephone, the green LED next to
the Auto Dial button does not flash.
An Auto Dial button cannot be used to dial digits for any type of Remote
Call Forwarding.
To have ARS select the facility on which to forward calls to an outside
telephone number, you enter the ARS code before the telephone number.
The FRL for the call is that of the extension from which calls are being
forwarded.
When a forwarded call is answered at the destination extension, Barge-In
can be used to join the call only by dialing the extension number for the
destination (not the number for the originating extension). Barge-In
cannot be used to join a call forwarded to an outside telephone number.
If a forwarding extension is busy when a user calls, the user can queue
the call for callback. Callback is completed when the forwarding extension
is no longer busy. If the forwarding extension and the forwarded-to
extension are available, the call rings at both extensions. If the
forwarded-to extension is not available, the call rings at the forwarding
extension only.
If an inside caller using Automatic Callback calls an extension with
Remote Call Forwarding and no pools are available, the caller hears the
queuing tone. When the pool becomes available, the dequeuing tone
sounds and the call is placed to the Remote Call Forwarding number if
the caller has stayed on the line. If the caller has hung up, a priority ring is
heard as the callback call is dispensed to the user.
When no pools are available and an inside caller is not using Automatic
Callback, a call to an extension with Remote Call Forwarding follows the
extension's coverage path. If there is no coverage and the inside caller
activates Selective Callback while listening to the busy signal, the call
queues for the extension, but not for the Remote Call Forwarding number.
Issue 1
April 1999
342

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