Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 391

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Forward and Follow Me
ringback or a busy tone from the central office. This can confuse outside callers,
who may hang up.
Two SMDR call records can be generated for Centrex remote call-forwarded calls:
one for the incoming or transferred call to the extension and one for the outgoing
call to the remote telephone number. In order for SMDR to report the calls, the
SMDR minimum call length must be set to zero (0).
Activating Centrex Transfer via Remote Call Forwarding is just like activating
regular Remote Call Forwarding and requires that Remote Call Forwarding be
enabled for the extension. The user dials * instead of a dial-out code, however. A
Pause character may be required after the * as determined by the Centrex
service provider.
If the Pause is required at a single-line telephone, the user must employ an
authorization code to activate the feature from a multiline extension. A user may
activate or deactivate forwarding or Centrex Transfer via Remote Call Forwarding
by dialing his or her authorization code from an extension other than the home
extension. The activating and forwarding extensions must be on the local switch.
The user activates the feature after dialing the authorization code and hearing
inside dial tone. The user must activate or deactivate the forwarding feature within
15 seconds of entering the authorization code; otherwise, it is necessary to start
over.
NOTE:
A remote access user cannot dial the Pause character in the Remote Call
Forwarding digit string.
If a Pause is not required, a single-line telephone user may activate the feature at
his or her own extension. A remote access user may activate the feature without
using an authorization code. Barrier code requirements do apply, however.
Use of Forward or Follow Me
Whether calls are sent by using Forward or using Follow Me depends on where
the feature is activated:
Forward and Remote Call Forwarding are activated at a user's own
extension or from an outside telephone by remote access. Forward can be
deactivated at a user's own extension, at a local extension to which the
user's calls are forwarded, or from an outside telephone by remote access.
(System programming is required to allow Remote Call Forwarding.)
Forward to a non-local extension can be activated only at the user's own
extension.
— In Release 6.0 and later systems (Hybrid/PBX mode only), Follow
Me is not supported across a private network.
Issue 1
April 1999
331