Merlin Legend Reporter - Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
I Applications

MERLIN LEGEND Reporter

Considerations and Constraints
You can connect only one CAT to the system.
CAT Basic can store information about as many as 1,200 calls for 100 extensions
and 49 lines.
CAT Plus/Business can store information about as many as 6,500 calls made
from up to 200 telephones that share up to 49 lines. When 90 percent of this
capacity is reached and 5,850 of these calls have been processed, reports are
printed and memory is cleared. Any calls that come in during this process are held
until reports are printed again.
System Programming
Set SMDR options as follows:
Select Basic or ISDN call report format. Select ISDN if you want ANI or
Caller ID information reported.
Specify the minimum call length to be recorded (10 seconds is
recommended).
Specify whether information is to be recorded for both incoming and
outgoing calls or for only outgoing calls.
Feature Interactions
Account Code Entry
SMDR
MERLIN LEGEND Reporter
IMPORTANT:
This section is intended solely as an overview of the application. For
comprehensive information about the use of the application, see the
documentation for the product.
Available for Hybrid/PBX mode in Release 4.2 and later systems, MERLIN
LEGEND Reporter helps system managers and calling group supervisors assess
CAT uses the 9-digit account codes that callers enter before or during
calls to associate calls with accounts and individuals; these codes appear
on CAT reports.
CAT collects call information from the SMDR output of the system.
Issue 1
April 1999
I-23