Lucent Technologies MERLIN LEGEND Release 7.0 Feature Reference page 723

MERLIN LEGEND Communications System Release 7.0
Feature Reference 555-670-110
Features
Station Message Detail Recording (SMDR)
In Release 4.1 and prior systems, Column 6 displays the duration of an incoming
call. Timing starts when the call is answered and ends when the call is
disconnected.
In Release 4.2 and later systems with the Talk Time option enabled, Column 6
records the duration of incoming calls for Auto Login and Auto Logout calling
group beginning when the system detects the arriving call. When the Talk Time
option is disabled or when the call is not for an Auto Login or Auto Logout calling
group, timing starts when the call is answered and ends when it is disconnected.
LINE (Column 7)
The incoming or outgoing line/trunk used for the call.
STN. (Column 8)
For outgoing calls, Column 8 displays the extension number where the call was
placed.
In Release 4.2 and later systems, Column 8 displays extension numbers for
incoming calls as follows:
If the Talk Time option is disabled, the extension number that first
answered, overridden only when the call is transferred to another extension
or parked and picked up by another extension.
If the Talk Time option is enabled, the extension number of an Auto Login
or Auto Logout calling group member who answered.
If the Talk Time option is enabled and the calling party disconnected before
a member of an Auto Login or Auto Logout calling group answered, either
the extension number of the last delay announcement device that handled
the call or the calling group member extension number where the call was
alerting when the caller hung up. If the call was transferred to the calling
group and not handled by a group member or delay announcement device,
Column 8 includes the extension number of the transfer originator.
If blank, the caller disconnected while the call waited in the calling group
queue for answering by an announcement device or an agent.
In Release 4.1 and prior systems, Column 8 displays the number of the extension
where an incoming call was answered, overridden only when the call is
transferred to another extension or parked and picked up by another extension.
ACCOUNT (Column 9)
In Release 1.0 and later systems, Column 9 displays the following values:
The account code, if entered, for an incoming or outgoing call attributed to
a specific project, department, or employee for billing purposes.
Issue 1
April 1999
663