Xerox WorkCentre 7132 Service Documentation page 793

116-354 HDD Product RAP
An error occurred in the HDD.
Initial Actions
Power Off/On
Procedure
Check the connection of each ESS PWB connector. The connectors are correctly con-
nected.
Y N
Connect the connectors.
Turn on the power again. The problem persists.
Y N
Return to Service Call Procedures.
Check the HDD electrical connections (PL 11.2).
If the problem persists perform Hard Disk Diagnostic Program.
If the problem persists replace the HDD (PL 11.2).
Status-indicator-raps
116-354, 116-355
116-355 Agent Software RAP
An internal shutdown occurred after an SNMP (Simple Network Management Protocol) pro-
cessing error.
Initial Actions
Power Off/On
Procedure
Pull out and insert or replace the DIMM (PL 11.2).
If the problem persists reload Software (ADJ 9.3.1).
If the problem persists, replace the ESS PWB (PL 11.2).
January 2007
2-760
Revision
WorkCentre 7132