Page 1: User Guide
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Page 2 © 2014 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
Page 3: Table Of Contents
Power Cord Safety Information ..........................36 Connecting the Printer ..............................37 Selecting a Connection Method ........................37 Physically Connecting the Printer to the Network ..................38 Connecting to a Computer Using USB......................38 Xerox ® WorkCentre ® 6655 Color Multifunction Printer...
Page 4 Linux Printing Options ............................72 Managing Jobs ................................73 Managing Jobs at the Control Panel ......................73 Managing Secure and Held Print Jobs ......................74 Managing Jobs in CentreWare Internet Services ..................75 Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 5 Layout Settings ..............................105 Output Format Settings ............................ 108 Advanced Copying.............................. 115 ID Card Copying ..............................117 Scanning Basic Scanning ................................122 Document Glass..............................123 Document Glass Guidelines ..........................123 Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 6 Editing an Individual Address Book Entry....................164 Editing or Deleting Favorites in the Device Address Book ..............165 Printing a Fax Report ............................165 Maintenance Cleaning the Printer ..............................168 Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 7 More Information ............................... 223 Specifications Printer Configurations and Options ........................226 Available Configuration ............................ 226 Standard Features .............................. 226 Options and Upgrades ............................227 Physical Specifications .............................. 228 Weights and Dimensions ..........................228 Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 8 European Union ................................252 Domestic/Household Environment ......................252 Professional/Business Environment ......................252 Collection and Disposal of Equipment and Batteries ................253 Battery Symbol Note ............................253 Battery Removal ..............................253 Other Countries................................254 Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 9 Contents Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 11: Safety
• Environmental, Health, and Safety Contact Information ................18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox ®...
Page 12: Electrical Safety
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Turn off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 13: Power Cord
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 14: Operational Safety
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Page 15: Printer Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 16: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 17: Printer Symbols
Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal on page 249. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 18: Environmental, Health, And Safety Contact Information
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 19: Features
Features This chapter includes: • Parts of the Printer ................................20 • Information Pages ................................25 • Administration Features ..............................26 • More Information ................................30 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 20: Parts Of The Printer
Front View Tray 1 Duplex Automatic Document Feeder Bypass Tray Staple Cartridge Door Front Door Output Tray Output Tray Paper Stop Front Door Handle Control Panel 10. Optional 550-Sheet Feeder Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 21: Rear View
USB Type B Port Duplex Unit Ethernet Connector Transfer Roller USB Type A Port Fuser USB Type A Port 10. USB Memory Port Power Connector 11. Fax Line Connector Rear Door Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 22: Internal Parts
Features Internal Parts Output Tray Paper Stop Document Glass Front Door Staple Cartridge Toner Cartridges Waste Cartridge Lock Duplex Automatic Document Feeder Imaging Units Document Cover 10. Waste Cartridge Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 23: Control Panel
This button returns to the active service from the Job Status or Machine Status screens, Services Button or to a preset service. Job Status Button This button displays lists of all active, secure, or completed jobs on the touch screen. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 24 This button enters and exits the low-power mode. Help Button This button displays information about the current selection on the touch screen. Log In/Out Button This button provides access to password-protected features. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 25: Information
Information pages can also be printed from CentreWare Internet Services. Printing the Configuration Report At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages>Configuration Report>Print. Touch Close after the report prints. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 26: Administration Features
Automatic Data Collection ............................29 • Billing and Usage Information ........................... 29 For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer.
Page 27 The administrator can also generate reports listing usage data for individual users and groups. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. Logging In Logging in is the process by which you identify yourself to the printer for authentication.
Page 28: Centreware Internet Services
For details, see the Help in CentreWare Internet Services or the System Administrator Guide. Accessing CentreWare Internet Services At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 29: Finding The Ip Address Of The Printer
Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
Page 30: More Information
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC6655docs Recommended Media List United States: www.xerox.com/paper European Union: www.xerox.com/europaper Technical support information for your printer;...
Page 31: Locating The Serial Number
The name and location of your company. Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is located at the rear of the printer. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 33: Installation And Setup
Configuring Network Settings ............................. 41 • Modifying General Settings ............................42 • Installing the Software ..............................44 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/WC6655docs. Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 34: Installation And Setup Overview
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
Page 35: Selecting A Location For The Printer
To find the clearance requirements for your printer, see Clearance Requirements on page 229. After positioning the printer, you are ready to connect it to the power source and computer or network. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 36: Power Cord Safety Information
Installation and Setup Power Cord Safety Information Carefully read the following instructions before operating your printer. For details, contact your Xerox representative. WARNINGS: • The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device.
Page 37: Connecting The Printer
A USB connection offers fast data speeds, but typically not as fast as an Ethernet connection. In addition, a USB connection does not provide access to CentreWare Internet Services. • Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated telephone line. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 38: Physically Connecting The Printer To The Network
• The fax function works best with an analog phone line. Voice-Over Internet Protocols (VOIPs) such as FIOS and DSL are not supported. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 39: Turning The Printer On And Off
• Do not plug or unplug the power cord while the printer is powered on. • Ensure that there are no jobs in the queue. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 40 After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the printer has completed powering down. Note: When all of the control panel lights are off, the printer power off sequence is complete. Turning the power switch off is optional. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 41: Configuring Network Settings
IP address to every computer and printer on the network that is configured to use DHCP. If you use a Cable or DSL router, see the documentation for your router for information on IP addressing. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 42: Modifying General Settings
Standby Mode uses more energy, but wakes faster than Energy Saver Mode. Under From Energy Saver Mode to Sleep Mode, to set the time in minutes, touch the arrow buttons. Energy Saver Mode uses more energy, but wakes faster than Sleep Mode. Touch Save. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 43: Setting The Date And Time At The Control Panel
The date and time are set automatically through Network Time Protocol (NTP). To modify these settings, go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled). Touch Save. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 44: Installing The Software
Server 2008, Windows Server 2008 R2, and Windows Server 2012. • Macintosh OS X version 10.7 and later. • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. For details, see www.xerox.com/office/WC6655drivers. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 45: Installing Drivers And Utilities For Windows
Installation and Setup Installing Drivers and Utilities for Windows To access all the features of your printer, install the Xerox ® print driver and the Xerox ® scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
Page 46: Installing Print Drivers And Utilities For Macintosh Os X Versions 10.7 And Later
Installation and Setup Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later To access all the features of your printer, install the Xerox ® print driver and the Xerox ® scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 47: Installing Scan Drivers For Macintosh
All operating systems include the Office Standard print driver, which can print to a wide range of Xerox devices that share common features. You can use a Linux-based print driver to print to a specific model.
Page 48 Installing Xerox ® Print Driver Package Before you begin: Ensure that you have root or superuser privileges to install Xerox ® Printer Manager. Note: When installing drivers for a network printer, if you do not see your printer in the list, click the IP Address or DNS Name button.
Page 49: Other Drivers
Installation and Setup Other Drivers The following drivers are available for download at www.xerox.com/office/WC6655drivers. • The Xerox ® Global Print Driver works with any printer on your network, including those printers made by other manufacturers. It configures itself for your individual printer upon installation.
Page 51: Paper And Media
Paper and Media This chapter includes: • Supported Paper ................................52 • Loading Paper ................................... 56 • Printing on Special Paper .............................. 62 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 52: Supported Paper
• www.xerox.com/europaperRecommended Media List (Europe) Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6655supplies. General Paper Loading Guidelines • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
Page 53: Paper That Can Damage Your Printer
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 54: Supported Paper Types And Weights
127 x 178 mm, 5 x 7 in. Postcard (102 x 152 mm, 4 x 6 in.) Postcard (100 x 148 mm, 3.9 x 5.8 in.) Postcard (148 x 200 mm, 5.8 x 7.9 in.) Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 55: Supported Paper Types And Weights For Automatic 2-Sided Printing
Automatic 2-sided Printing • Width: 148.0–215.9 mm (5.8–8.5 in.) • Length: 210–355.6 mm (8.3–14 in.) Duplex Automatic Document Feeder • Width: 148.0–215.9 mm (5.8–8.5 in.) • Length: 210–355.6 mm (8.3–14 in.) Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 56: Loading Paper
Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Move the width guides to the edges of the tray. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 57 For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 58: Configuring Trays 1 Or 2 For The Paper Length
To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch and pull the ends outward until they latch. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 59: Loading Paper In Trays 1-2
59. Loading Paper in Trays 1–2 To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 60 For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 61 If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 62: Printing On Special Paper
Envelopes .................................... 62 • Labels ....................................65 • Glossy Cardstock ................................66 To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6655supplies. See also: www.xerox.com/paperRecommended Media List (United States) www.xerox.com/europaperRecommended Media List (Europe) Envelopes You can print envelopes from the bypass tray only.
Page 63 Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 64 To load envelopes with long edge flaps, place the envelopes with the short edge going into the printer, flaps down and to the right. − To load envelopes with non-adhesive short edge flaps, place print side up, flaps open and down, with the bottom edge entering the printer. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 65: Labels
Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 66: Glossy Cardstock
Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 67: Printing
Selecting Printing Options ............................69 • Managing Jobs .................................. 73 • Printing Features ................................76 • Printing Special Job Types ............................85 • Held Print Jobs ................................... 90 • Print From ................................... 91 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 68: Printing Overview
Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh. Select your printer. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox ® Features for Macintosh. The title of the button can vary depending on your application.
Page 69: Selecting Printing Options
• Linux Printing Options ..............................72 Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting.
Page 70: Windows Printing Options
The title of the button varies depending on your application. Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 71: Macintosh Printing Options
To use specific printing options, change the settings before sending the job to the printer. With the document open in your application, click File>Print. Select your printer. Select Xerox Features from the Copies & Pages menu. ® Select the desired printing options from the drop-down lists.
Page 72: Printing From A Linux Workstation
® print driver accepts job ticket settings files that select additional settings or features. You can also submit print requests through the command line using lp/lpr. To create a job ticket using the Xerox ® GUI print driver: Open the Xerox ®...
Page 73: Managing Jobs
OK. − To view completed jobs, touch the Completed Jobs tab. To refine the list, touch the Down arrow. To see details about a job, touch the job. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 74: Managing Secure And Held Print Jobs
A print job can be held by the printer when it is unable to complete a print job. For example, it needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 75: Managing Jobs In Centreware Internet Services
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare Internet Services. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 76: Printing Features
Printing a 2-Sided Document Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 77: Sided Page Layout Options
When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 78: Printing Booklets
Image Options are on the Image Options tab of the Properties window. There, they are divided into Color Correction, Color By Words, and Color Adjustments tabs. For details on accessing the Properties window, see Printing Overview on page 68. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 79: Printing Cover Pages
The Color Correction tab provides standard color modes: • Xerox Black and White: Converts all color in the document to black and white or shades of gray. Xerox Automatic Color: Applies the best color correction to text, graphics, and images. Xerox •...
Page 80: Printing Insert Pages
• Job Setting displays the attributes of the paper for the remainder of the job. Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 81: Scaling
The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field. Manually Scale: You can use this option to change the output print size by a specified − percentage. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 82: Printing Watermarks
Blend combines the watermark with the text and graphics in the document. A blended watermark is translucent, so you can see both the watermark and the document content. − Print in Foreground prints the watermark over the text and graphics in the document. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 83: Printing Mirror Images
Enter the height and width of the new custom size. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left margins. To save the settings, click OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 84: Selecting Job Completion Notification For Windows
This feature is available on a computer printing to a network printer. To be notified when your print job completes: In the print driver, click the Printing Options tab. Click Notification>Notify for Completed Jobs>Enabled. Click OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 85: Printing Special Job Types
Secure Print window. • The passcode is associated with your user name. After you set a passcode, it becomes the default passcode for any print job that requires a passcode on all Xerox ® printers. You can reset the passcode at any time from any window that contains the passcode.
Page 86: Sample Set
You can use Sample Set as a part of the Earth Smart settings. In Earth Smart settings, set Sample Set as your default Job Type. To print the job, select it from the job list on the printer control panel. Press OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 87: Delay Print
Select other desired printing options and click OK. Click OK or Print. Note: To print the job after you send it but before the scheduled time, release the job at the printer control panel. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 88: Saved Job
12. To print the job, select it from the job list on the printer control panel. 13. Press OK. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 89 ® printers. You can reset the passcode at any time from any window that contains the Xerox passcode. In the Confirm Passcode field, type the passcode again.
Page 90: Held Print Jobs
To determine why a job was held, touch the job, then touch Details. Do one of the following: − To release a held job, touch the job, then touch Release. To release all held jobs, touch Release All Jobs. − Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 91: Print From
• The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. To print from a USB Flash drive: Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.
Page 92: Printing From Mailbox
If Mailbox is not displayed, use CentreWare Internet Services to enable the Scan to Mailbox and Print From Mailbox features. Then create a scan to mailbox folder. For details, see the System Administrator Guide atwww.xerox.com/office/WC6655docs. Touch the name of the document that you want to print.
Page 93: Printing From Centreware Internet Services
If Accounting is enabled, enter your User ID and account information. Click Submit Job. Note: To ensure that the job was sent to the queue, wait for the job submission confirmation message to appear before you close this page. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 95: Copying
Copying This chapter includes: • Basic Copying ..................................96 • Selecting Copy Settings ..............................98 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 96: Basic Copying
• Align the originals to the matching paper size printed on the edge of the glass. • The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 97: Document Glass Guidelines
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 98: Selecting Copy Settings
Basic Settings ..................................99 • Image-Quality Settings..............................102 • Layout Settings ................................105 • Output Format Settings ............................... 108 • Advanced Copying ................................. 115 • ID Card Copying ................................117 Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 99: Basic Settings
− More: This option provides an additional choice. Single Color: This option copies in shades of a single color. In the color palette window, • select a color. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 100: Reducing Or Enlarging The Image
Press the Services Home button, then touch Copy. Under Paper Supply, touch the desired tray. If the desired tray is not listed, select another tray: Touch More for additional options. Touch the desired tray. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 101 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 To select uncollated copies: Press the Services Home button, then touch Copy. For Copy Output, touch Uncollated. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 102: Image-Quality Settings
On the Image Options screen, adjust the sliders up or down as needed: − Lighten/Darken lightens or darkens the image. − Sharpness sharpens or softens the image. Saturation makes the image colors more vivid or pastel. − Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 103: Adjusting The Contrast
This feature is not available when Output Color is set to Black and White. On the Color Presets screen, touch the desired preset color effect. The sample images show how the colors are adjusted. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 104: Adjusting The Color Balance
On the Color Balance screen, touch Advanced Color. Touch the color you want to adjust. Move the sliders to adjust the levels for highlights, midtones, and shadows. Repeat the previous two steps for additional colors. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 105: Layout Settings
− Custom Scan Area: You can specify the height and width of the area to scan. To specify an area, touch the Length (Y) and Width (X) arrows. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 106: Shifting The Image
You can use preset values that were previously saved by the system administrator. Touch Presets in the lower left corner of the screen, and select a preset from the drop-down menu. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 107 On the Invert Image screen, select an option: Mirror Image reflects each image left to right on the page. − − Negative Image reverses the black and white values. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 108: Output Format Settings
On the Booklet Creation screen, touch On. To specify 2-sided originals: Touch Original Input. Touch 2-Sided Originals. To select a paper tray: Touch Paper Supply. Touch the desired tray. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 109 180 degrees, touch Rotate Side 2. − Front Only includes only a front cover. Back Only includes only a back cover. − Under Paper Supply, touch the desired tray. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 110 Touch Add. That page is added to the list on the right side of the screen. Repeat the three previous steps to set other pages. Touch Close. The page settings appear in the list on the right side of the screen. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 111: Adding Inserts
Touch the Output Format tab, then touch Special Pages>Exceptions. On the Exceptions screen, touch the beginning Page Number field. Then use the alphanumeric keypad to enter the starting value for the range of the exception pages. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 112 Touch Apply To, then select an option. Touch an existing comment in the list. Note: To create a comment, touch a blank row, use the touch screen keyboard to type the text, then touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 113 Under Position, touch an arrow to position the Bates Stamp in the header or footer. The sample page shows the location of the Bates Stamp. Touch OK. To change the text formatting, touch Format & Style, choose the desired settings, then touch Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 114 Auto Repeat allows the printer to determine the maximum number of images that can fit on the currently selected paper size. Touch Original Orientation, and select Upright Images or Sideways Images from the drop-down menu. The sample page shows the image layout. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 115: Advanced Copying
Touch the Quantity for Final Job field, then use the alphanumeric keypad to enter the number of copies. On the Build Job screen, touch Submit Job. To delete the job, touch Delete All Segments. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 116: Printing A Sample Copy
Touch the Job Assembly tab, then touch Retrieve Saved Settings. Touch the desired saved setting. To delete a saved setting, touch the setting, then touch Delete Settings. Note: Touch Load Settings. The saved settings are loaded for the current copy job. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 117: Id Card Copying
11. Verify the original type, lighten/darken, and background suppression settings for side 2. Change the settings as needed. 12. Press the green Start button. 13. Lift the document cover and remove the ID card or document. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 118 Plus (+) and Minus (-) buttons. • Presets (Y/X) allow you to select from a list of preset values. Touch More for additional preset values. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 119: Specifying The Original Type
To lighten or darken the image for side 2, adjust the slider up or down. 10. Press the green Start button. 11. Lift the document cover and remove the ID card or document. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 120 To change this setting: Press the Services Home button, then touch ID Card Copy. Touch the Image Quality tab. Under Background Suppression, touch Auto Suppression. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 121: Scanning
Scanning to a Destination ............................138 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. If the system administrator enables Remote Start in CentreWare Internet Services, you can scan images directly from the scanner to a PC.
Page 122: Basic Scanning
• For details, see the Help in CentreWare Internet Services. • Print, copy, and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 123: Document Glass
139.7 x 139.7 mm (5.5 x 5.5 in.) through 215.9 x 355.6 mm (8.5 x 14 in.). • The maximum document feeder capacity is approximately 60 sheets of 80 g/m² paper. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 124: Duplex Automatic Document Feeder Guidelines
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 125: Scanning To A Folder
Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on the printer hard drive. Use CentreWare Internet Services to move the file to your computer. For details, see Retrieving Scan Files on page 127. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 126: Scanning To A Private Folder
Note: If the Display section does not appear, Scan to Mailbox is not enabled. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. In the Scan to Mailbox section, click Create Folder. Click the Folder Name: field, then type a name for the folder.
Page 127: Retrieving Scan Files
Reprint prints the file without saving a copy of the file to your computer. Delete removes the file from the mailbox. When prompted, click OK to delete the file or Cancel − to cancel the operation. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 128: Scanning To Network File Repositories
To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 131. Press the green Start button. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 129: Adding A Scan Destination
Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 130: Scanning To Your Home Directory
For details, see Changing the Basic Scan Settings on page 131. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings page 131. Press the green Start button. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 131: Setting Scan Options
Advanced settings allow you to control image options, image enhancements, scan resolution, file size, and updating of templates. To select advanced settings: Press the Services Home button, then touch Workflow Scanning. Touch the Advanced Settings tab. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 132 Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. To retrieve new templates and remove outdated ones: Touch Update Templates>Update Now. Touch Update Now. Touch Close. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 133: Selecting Layout Adjustments
Image Only creates an unsearchable image of the scanned document. • • Searchable creates a searchable document of the scanned pages. For the searchable option, select a language from the drop-down menu. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 134: Building A Scan Job
Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. Building a Scan Job Use this feature to combine an assorted group of originals for assembly into a single scan job.
Page 135: Scanning To A Usb Flash Drive
Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash drive. Remove your USB Flash drive from the printer. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 136: Scanning To An Email Address
To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 131. Press the green Start button. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 137: Setting Email Options
Change the Reply To address: Touch Reply To. On the Reply To screen, use the touch screen keyboard to type an email address. Touch OK. 10. Press the green Start button. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 138: Scanning To A Destination
Changing the Basic Scan Settings on page 131. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 139: Faxing
• Sending a LAN Fax ................................ 162 • Using the Address Book ............................... 163 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. Xerox ® WorkCentre ®...
Page 140: Basic Faxing
154, or Selecting Internet Fax Options on page 158. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 141: Document Glass
139.7 x 139.7 mm (5.5 x 5.5 in.) through 215.9 x 355.6 mm (8.5 x 14 in.). • The maximum document feeder capacity is approximately 60 sheets of 80 g/m² paper. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 142: Duplex Automatic Document Feeder Guidelines
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 143: Sending An Embedded Fax
• To edit an existing comment, touch the comment, then touch Edit. Use the touch screen keyboard to change the comment, then touch Save. Touch 2-sided Scanning and select an option. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 144 To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to Note: continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 145: Selecting Fax Options
Touch the Image Quality tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed: Lighten/Darken lightens or darkens the image. − − Sharpness sharpens or softens the image. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 146 Custom Scan Area allows you to specify the height and width of the area to scan. To specify − an area, touch the Length (Y) and Width (X) arrows. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 147: Selecting Reducing Or Splitting
Touch an option: − Always Print generates a report for all fax jobs. − Print on Error Only generates a report only for fax jobs that fail to send. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 148: Selecting The Starting Rate
The fax is sent at the specified time. Sending Header Text The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. To include the fax header text: Press the Services Home button, then touch Fax.
Page 149: Sending A Fax To A Remote Mailbox
Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/WC6655docs. To store a fax in a local mailbox: Press the Services Home button, then touch Fax.
Page 150: Deleting Local Mailbox Documents
The Allow all Address Book fax numbers access check box adds all stored fax numbers to the list. To modify existing entries in the access list, touch the entry, then select Edit, Remove, or Note: Remove All from the drop-down menu. Touch Save. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 151: Printing Or Deleting Secure Faxes
If your printer is set to display the 12-hour clock, touch AM or PM. • Touch OK. To retrieve and print the faxes, touch Poll Now. Note: To cancel, touch Close. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 152 Progress screen appears, and the individual segments are faxed as a single job. On the Job Progress screen, touch Job Details to view a summary of the job. Note: If necessary, touch Delete>Delete Job to cancel the job. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 153: Sending A Server Fax
Select more options as needed. For details, see Selecting Server Fax Options on page 154. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 154: Selecting Server Fax Options
To select Auto Suppression: Press the Services Home button, then touch Server Fax. Touch the Image Quality tab, then touch Image Enhancement. Under Background Suppression, touch Auto Suppression. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 155 Custom Scan Area allows you to specify the height and width of the area to scan. To specify − an area, touch the Length (Y) and Width (X) arrows. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 156 If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. The fax is sent at the specified time. Building a Fax Job For details, see Building a Fax Job on page 152. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 157: Sending An Internet Fax
Adjust additional fax options as needed. Press the green Start button. The printer scans all of the pages into a document, then sends the document as an email attachment in .pdf or .tiff file format. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 158: Selecting Internet Fax Options
To select Auto Suppression: Touch the Services Home button, then touch Internet Fax. Touch the Advanced Settings tab, then touch Image Enhancement. Under Background Suppression, touch Auto Suppression. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 159: Setting The Resolution
Touch the Advanced Settings tab, then touch Quality/File Size. On the Quality/File Size screen, use the slider to select a setting. The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 160 Specifying a Reply To Address Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Reply To. Type an email address using the touch screen keyboard. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 161 Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 152. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 162: Sending A Lan Fax
On the Options tab, select the options for this fax. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK. 12. To confirm the recipients, click OK. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 163: Using The Address Book
10. To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax fields, touch the corresponding star. 11. To save the contact to the Device Address Book, touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 164: Editing An Individual Address Book Entry
To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax fields, touch the corresponding star. 10. To save the contact to the Device Address Book, touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 165: Editing Or Deleting Favorites In The Device Address Book
At the printer control panel, press the Machine Status button, then touch the Tools tab. Touch Service Settings>Embedded Fax Settings. Touch Print Fax Reports, then touch the arrows to scroll if needed. Touch the desired report, then touch Print Now. Touch Close, then log out. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 167: Maintenance
Maintenance This chapter includes: • Cleaning the Printer ..............................168 • Billing and Usage Information ..........................183 • Ordering Supplies ................................184 • Moving the Printer ................................. 187 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 168: Cleaning The Printer
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 169: Cleaning The Exterior
Never use cleaning agents other than water or mild detergent. Cleaning the Scanner Xerox recommends that you clean the scanner about once a month or when vertical lines appear on copies or scans from the automatic document feeder. Vertical lines appear when anything is spilled on the scanner or when debris or dust collect on any of the surfaces.
Page 170 Note: For best results, to remove marks and streaks, use a standard glass cleaner. Wipe the white underside of the document cover until it is clean and dry. Close the document cover. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 171: Cleaning The Interior
Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 172 If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Open the side door. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 173 Notes: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 174 Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. Remove the cleaning rod from inside the printer. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 175 Repeat the procedure for the holes in the other three slots. Return the cleaning rod to its original location. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 176: Cleaning The Color Toner Density Sensors
If the optional Productivity Kit (HD) is not installed, ensure that the Ready LED is off before you turn off the printer. The data in the memory is cleared when the printer is turned off. Push down on the rear door release and pull open the door. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 177 Maintenance Open the side door. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 178 Notes: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 179 Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. Turn the control panel so that it is not positioned above the top cover. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 180 Open the top cover. Put your fingers through the loops on both sides of the transfer belt unit, then pull it out. 10. Use a dry cotton swab to clean the color toner density sensors. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 181 11. Reinsert the belt unit into the printer. 12. Close the top cover. 13. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 182 Maintenance 14. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise. 15. Close the side door. 16. Close the rear door. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 183: Billing And Usage Information
Total Impressions: Total number of color impressions plus black impressions. − To view detailed usage information, touch Usage Counters, then select an option. To return to the Services Home menu, press the Services Home button. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 184: Ordering Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 185: Consumables
• Imaging Unit • Transfer Unit Kit • Waste Cartridge • Fuser • Feed Roller Kit Recycling Supplies For more information on the Xerox® supplies recycling program, go to: www.xerox.com/gwa. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 186: Toner Cartridges
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. •...
Page 187: Moving The Printer
Pulling the cord can damage it, which can lead to fire or electric shock. Remove any paper or other media from the output tray. If the output tray extension is extended, close it. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 188 When moving the printer over a long distance, remove the imaging units and toner cartridges to prevent toner from spilling. Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/WC6655support.
Page 189 Maintenance After moving the printer: Reinstall any parts you removed. Reconnect the printer to the cables and power cord. Plug in and turn on the printer. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 191: Troubleshooting
Troubleshooting This chapter includes: • General Troubleshooting............................. 192 • Paper Jams ..................................196 • Getting Help ..................................221 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 192: General Troubleshooting
Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 232. printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 193: Printer Resets Or Turns Off Frequently
Turn off the printer, then turn it on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable power supply.
Page 194: Printing Takes Too Long
3. Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select. Note: To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 195: Automatic 2-Sided Printing Problems
Solutions There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox representative. Paper Tray Fails to Close Probable Causes Solutions The paper tray does not close fully.
Page 196: Paper Jams
Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
Page 197: Minimizing Paper Jams
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Page 198: Clearing Paper Jams
Remove the remaining paper from the duplex automatic document feeder. Open the duplex automatic document feeder top cover. If the paper is jammed in the exit of the duplex automatic document feeder, pull it out as illustrated. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 199 To reset the interlock switch and clear the paper jam message, open and close the back door. Reload the document in the duplex automatic document feeder, then adjust the guides against the edges of the paper. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 200: Clearing Paper Jams From The Bypass Tray
To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove any paper from the bypass tray. Grasp both sides of the bypass tray, then pull it straight out of the printer. Pull out the tray until it stops. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 201 To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. To reset the interlock switch and clear the paper jam message, open and close the back door. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 202 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. 10. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 203: Clearing Paper Jams From The Tray 2 Area
To resolve the error displayed on the control panel you must clear all paper from the paper path. Pull out tray 2 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 204 Troubleshooting Remove any paper jammed at the front of the printer. To reset the interlock switch and clear the paper jam message, open and close the back door. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 205 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. Touch OK. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 206: Clearing Paper Jams From The Fuser Area
Push down on the rear door release and pull open the door. If paper is jammed in the fuser, raise both green levers to open the fuser. To open the paper guide, raise the green handle. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 207 Troubleshooting Remove any jammed paper from the back of the printer. Close the paper guide on the fuser. Lower the levers to their original position. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 208 Troubleshooting Remove any jammed paper from the back of the printer. Close the rear door. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 209: Troubleshooting Paper Jams
Remove the paper from the tray, then replace it with new dry paper. Too much static electricity is present. Try a new ream of paper. Use only Xerox approved paper. For details, see Supported Paper Unsupported paper is in the tray.
Page 210: Paper Jam Message Stays On
The paper must be loaded in the correct tray. For details, see Supported Paper on page 52. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 211: Controlling Print Quality
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 212 You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Information Pages on page 25. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Notes: •...
Page 213 The toner cartridges are not Replace the toner cartridges with Xerox ® toner cartridges. genuine Xerox ® toner cartridges. It can take several prints before full quality is restored. The bias transfer roller voltage is Verify that the paper loaded in the tray insufficient for the paper type.
Page 214 Supported Paper on page The toner cartridges are not Replace the toner cartridges with Xerox ® toner cartridges. genuine Xerox ® toner cartridges. For details, see Consumables on page 185. There is debris on the transfer Wipe the transfer roller with a clean, roller.
Page 215 Lightweight Glossy Cardstock and Glossy Cardstock. Colors align incorrectly Color has shifted outside the To initiate the color registration cycle, designated area. open and close the rear door. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 216 • Remove any paper or debris from through all colors against the bottom of the the paper path. transfer belt unit. • Replace the transfer belt unit. • For assistance, go to the Xerox ® Support website at www.xerox.com/office/WC6655sup port. Slanted printing The paper guides are not set Reset the paper tray guides.
Page 217: Copy And Scan Problems
Support website at www.xerox.com/office/WC6655suppor The toner cartridges are not Replace the toner cartridges with Xerox ® toner cartridges. genuine Xerox ® toner cartridges. For details, see Consumables on page 185. The paper is impeded in the • Remove any paper or debris from paper path.
Page 218 • Copy: To lighten, darken, or adjust contrast, use the Image Quality settings. • Scan: To lighten, darken, or adjust contrast, use the Advanced Settings Tab. If the problem persists, for online support information, go to www.xerox.com/office/WC6655support. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 219: Fax Problems
The fax is not installed or is not Verify that the fax is installed and enabled. enabled. Server Fax is enabled. Make sure that Server Fax is disabled. If the problem persists, for online support information, go to www.xerox.com/office/WC6655support. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 220: Problems Receiving Faxes
If the problem persists, for online support information, go to www.xerox.com/office/WC6655support. Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements.
Page 221: Getting Help
When a fault condition occurs, a message appears on the control panel to inform you of the problem. Fault messages warn you about printer conditions that prevent the printer from printing or degrade printing performance. If more than one fault occurs, only one is displayed on the control panel. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 222: Using The Integrated Troubleshooting Tools
Starting a Customer Self-Help Session If your printer displays an error message that you cannot clear, you can connect the printer remotely to a Xerox troubleshooting server. The troubleshooting server analyzes diagnostic information from your printer and provides you with helpful solutions.
Page 223: Printing Reports
You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/WC6655support. More Information You can obtain more information about your printer from these sources:...
Page 225: Specifications
This appendix includes: • Printer Configurations and Options ........................226 • Physical Specifications ..............................228 • Environmental Specifications ............................ 231 • Electrical Specifications ............................... 232 • Performance Specifications ............................233 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 226: Printer Configurations And Options
• WIA: Up to 600 dpi Maximum scan size • Document Glass: 215.9 x 355.6 mm (8.5 x 14 in.) • Duplex Automatic Document Feeder: 215.9 x 355.6 mm (8.5 x 14 in.) Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 227: Options And Upgrades
Remote access CentreWare Internet Services Options and Upgrades • Wireless network adapter • 550-Sheet Feeder Note: You can install a maximum of one optional tray on this printer. • Printer Stand Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 228: Physical Specifications
55.3 cm (21.8 in.) 55.3 cm (21.8 in.) Height 62.5 cm (24.6 in.) 76.3 cm (30.0 in.) Weight 37.6 kg (82.9 lb.) 43.9 kg (96.8 lb.) Standard Configuration Physical Specifications Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 229: Physical Specifications With Optional 550-Sheet Feeder
Specifications Physical Specifications with Optional 550-Sheet Feeder Clearance Requirements Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 230: Clearance Requirements With Optional 550-Sheet Feeder
Specifications Clearance Requirements with Optional 550-Sheet Feeder Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 231: Environmental Specifications
Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 232: Electrical Specifications
Continuous printing: 565 W This printer does not consume electric power when the main power switch is turned off even if the printer is connected to an AC outlet. ENERGY STAR Qualified Product The Xerox ® WorkCentre ® 6655 Color Multifunction Printer is ENERGY STAR ®...
Page 233: Performance Specifications
(8.5 x 11 in.) and 23 ppm for A4 (210 x 297 mm). • Paper size. Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. Larger sizes reduce print speeds. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 235: Regulatory Information
Regulatory Information This appendix includes: • Basic Regulations ................................236 • Copy Regulations ................................241 • Fax Regulations ................................244 • Material Safety Data Sheets ............................. 248 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 236: Basic Regulations
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 237: European Union
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
Page 238 Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 239: Germany
This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
Page 240: Turkey Rohs Regulation
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Xerox...
Page 241: Copy Regulations
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 242: Canada
Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 243: Other Countries
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 244: Fax Regulations
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 245 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Page 246: Canada
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external control apparatus not authorized by Xerox ® will invalidate its certification.
Page 247: New Zealand
For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. Xerox WorkCentre 6655 Color Multifunction Printer ®...
Page 248: Material Safety Data Sheets
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...
Page 249: Recycling And Disposal
Recycling and Disposal This appendix includes: • All Countries ..................................250 • North America ................................. 251 • European Union ................................252 • Other Countries ................................254 Xerox ® WorkCentre ® 6655 Color Multifunction Printer User Guide...
Page 250: All Countries
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 251: North America
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Page 252: European Union
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox...
Page 253: Collection And Disposal Of Equipment And Batteries
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. Xerox WorkCentre 6655 Color Multifunction Printer ® ®...
Page 254: Other Countries
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox WorkCentre 6655 Color Multifunction Printer ® ® User Guide...

This manual is also suitable for:

Workcentre 6655

Xerox WorkCentre6655 User Manual

1 Safety

2 Features

3 Installation and Setup

4 Paper and Media

5 Printing

6 Copying

7 Scanning

8 Faxing

9 Maintenance

10 Troubleshooting

Specifications

Regulatory Information

Quick Links

User Guide

Troubleshooting

Related Manuals for Xerox WorkCentre6655

Summary of Contents for Xerox WorkCentre6655