Mobile Unit Issues - Brocade Communications Systems RFS6000 System Reference Manual

B
Access Ports are Not Adopted
Access ports are not being adopted. The table below provides suggestions to troubleshoot this
issue.
Possible Problem
Access port is not
configured
Country code for switch is
not set
Access ports are off-network Verify the Access Ports are connected to the network and powered on.
Access ports are restricted
in configuration
Access Port is on Exclude
List
Miscellaneous other issues
All else...
Access Ports are Not Responding
Access Ports are not responding. The table below provides suggestions to troubleshoot this issue.
Possible Problem
Access Port not responding
after converting to a
Detector AP
All else...
Sensor Port frequently goes up and down
Possible Problem
Sensor Port flapping (going
up and down)
All else...

Mobile Unit Issues

This section describes various issues that may occur when working with the mobile units
associated with the wireless switch or associated Access Ports. Possible issues include:
•
•
•
530
Suggestions to Correct
Verify the license key that is set in the switch.
Verify the country code is entered into the switch prior to adopting any Access
Ports. The switch is not fully functional until a country code is set.
Verify the switch is not configured with an access control list that does not allow
Access Port adoption; verify that Access Port adoption is not set to "deny".
Ensure that the Access Port adoption policy is added with a WLAN.
Verify the Brocade RF Series Switch ACL adoption list does not include the Access
Ports that are not being adopted.
•
•
Contact Brocade Support.
Suggestions to Correct
When converting an Brocade Mobility 300 Access Point to an Intrusion Detection
Sensor, the conversion requires approximately 60 seconds.
Contact Brocade Support.
Suggestions to Correct
This may be caused by the sensor being unable to find its server. Ensure that the
detection configuration is correct and that all cables are secure.
Contact Brocade Support.
Access Port Adopted, but client is Not Being Associated
Clients Cannot Associate and/or Authenticate with Access Ports
Poor Voice Quality Issues
With a packet sniffer, look for 8375 (broadcast) packets
Reset the Brocade RF Series Switch. If the switch is hung, it may begin to
adopt Access Ports properly once it has been reset.
Brocade Mobility RFS4000, RFS6000, and RFS7000 System Reference Guide
53-1002515-01