General Troubleshooting - Brocade Communications Systems RFS6000 System Reference Manual

Troubleshooting Information

General Troubleshooting

This section describes common system issues and what to look for while diagnosing the cause of a
problem.
The following information is included:
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Wireless Switch Issues
This section describes various issues that may occur when working with a Brocade RF Series
Switch. Possible issues include:
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Switch Does Not Boot Up
The Brocade RF Series Switch does not boot up to a username prompt via CLI console or Telnet.
The table below provides suggestions to troubleshoot this issue.
Table B.1
Possible Problem
Switch has no power
All else...
Switch Does Not Obtain an IP Address through DHCP
A Brocade RF Series Switch requires a routable IP address for the administrator to manage it via
Telnet, SSH or a Web browser.
Brocade Mobility RFS4000, RFS6000, and RFS7000 System Reference Guide
53-1002515-01
Wireless Switch Issues
Access Port Issues
Mobile Unit Issues
Miscellaneous Issues
System Logging Mechanism
Switch Does Not Boot Up
Switch Does Not Obtain an IP Address through DHCP
Unable to Connect to the Switch using Telnet or SSH
Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond
Console Port is Not Responding
Suggestions to Correct
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Contact Brocade Support.
Verify power cables, fuses, UPS power.
The front panel LEDs lights up when power is applied to the switch.
Have a qualified electrician check the power source to which the switch is
connected.
Appendix
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