Comdial DXP Plus Series Manuals

Manuals and User Guides for Comdial DXP Plus Series. We have 16 Comdial DXP Plus Series manuals available for free PDF download: Manual, Attendant Manual, Owner's Manual, User Manual, Installing And Using, General Description Manual

Comdial DXP Plus Series Manual (1176 pages)

Comdial Digital Communications System Manual

Brand: Comdial | Category: Conference System | Size: 15.57 MB

Table of Contents

3
- Understanding the System Features
  3
- Introducing the DXP Plus
  4
- Using this Publication
  4
- Understanding the DXP Plus
  5
- Using the Comdial Telephones
  6
- Understanding the Telephone Features
  7
- Using Digitech Telephones
  9
- Using Impact Telephones
  11
- Using Executech Telephones
  13
- Reviewing the Hardware
  15
- Defining the Line Boards
  16
- Defining the Station Boards
  17
- Locating the Boards
  19
- Using the Modem
  21
- Using the Ring Generator
  22
- Mounting Considerations
  25
- Using the Power Supply
  27
- Using the Battery Backup
  29
- Connecting the System
  31
- Connecting the Lines
  31
  - Outside Line
    32
- Connecting the Stations
  33
- Connecting the Paging Equipment and Music Sources
  35
- Connecting the Serial Data Ports
  37
- Fcc Rules and Regulations
  45
  - Defining the Features
    49
  - Abandoned Hold Release
    49
  - Access Denied
    49
  - Account Code Button
    49
  - Account Codes with Positive Verification
    49
  - Account Code Display and Display Time
    50
  - Adjunct Feature Module Support
    50
  - All-Call Paging
    50
  - Alternate Attendant
    50
  - Answer Button
    51
  - Area Paging Interface
    51
  - Attendant Position
    51
  - Attendant Position, Pc
    52
  - Automatic Dialing
    52
  - Automatic Hold—Intercom to Intercom/Line
    52
  - Automatic Hold—Line to Intercom
    52
  - Automatic Hold—Line to Line
    52
  - Automatic Pause Insertion
    53
  - Automatic Privacy
    53
  - Automatic Redial
    53
  - Automatic Number Identification (Ani)
    53
  - Automatic Route Selection
    54
  - Automatic Station Relocation
    55
  - Auxiliary Station Ringer Interface
    56
  - Battery Backup Interface
    56
- Block Programming
  57
  - Busy Button Inquiry
    57
  - Button Query
    57
- Caller ID
  58
  - Caller ID Rna—Ring–No–Answer
    58
- Call Forward Outside System
  60
  - Call Forward, Recall
    61
  - Call Pick-Up Directed
    61
  - Call Pick-Up System
    61
  - Call Waiting Tone
    62
  - Camp-On with Automatic Call Back
    62
  - Camp–On—Call Waiting
    62
  - Camp–On—No Answer
    63
  - Common Audible Ringer Interface
    63
  - Communications Card Support
    63
  - Conferencing - Multiline
    64
- Conference Advisory Tone
  64
  - Console Support
    64
  - Consoleless Operation
    65
  - Consultation Hold
    65
- Copy Model
  65
  - Database Program Storage
    66
- Database Programming
  66
  - Day One and Day Two Ringing
    66
- Day Restriction Level
  66
  - Default Busy/Ring No-Answer Call Forward
    66
- Direct Inward Dialing (DID)
  68
- Direct Inward System Access (Disa)
  68
- Dialed Number Identification Service (Dnis)
  68
- Direct-In Lines (Dil)
  68
- Digital Wireless Telephone Support
  68
- Direct Line Access by Station
  70
- Direct Line Group Selection
  70
- Discriminating Ringing
  70
- Do Not Disturb (Dnd)
  70
- Do Not Disturb (Dnd) Inhibit
  71
- Do Not Disturb (Dnd) Override
  71
- Dss/Blf Console Support
  71
- Dss Status Button
  71
- Digital Voice Announce
  72
- Dva / Disa
  74
- Dva/ Auto Attendant with Single Digit Menu
  75
- Dva / Tracker
  76
- Dynamic Save Button
  77
  - E & M Tie Line Support
    78
- End-To-End Signaling on Lines
  78
- Enhanced Line Appearance
  78
- Execumail Integration
  79
- Executive Override
  79
- Extended Dtmf Tones
  79
- Extended Dtmf Tones for Execumail
  79
- Feature Inhibit
  80
- Headset Compatibility
  82
- Handsfree Answer Inhibit
  82
- Hot Transfer
  83
- I Hold and I Use Indications
  83
- Industry Standard Telephone Support
  84
- Interactive Button Support
  85
- Intercom Number
  86
  - Last Number Redial
    88
  - Line Access Restriction
    88
  - Line Answer from any Station (Tafas)
    88
  - Line Appearance, Enhanced
    88
- Line out Softkey Option
  88
  - Line Queuing
    89
  - Liquid Crystal Display Support
    89
  - Location Code
    89
  - Mark Problem Line
    90
  - Lock Button
    90
  - Manual Exclusion
    90
  - Manual Reset
    90
  - Master Clearing the System
    90
- Message Waiting
  91
  - Modify Digits Table
    92
  - Multiple Attendant Positions
    92
  - Music Interface
    92
  - Music on Hold (Moh)
    92
  - Names (Station and Lines)
    93
  - Night Service Automatic Switching
    93
  - Night Ringing
    93
  - Off-Premise Extension (Opx)
    93
  - On-Hook Dialing
    93
  - Originating Denied
    94
  - Out-Dial Delay Time
    94
  - Password Protection
    94
  - Pbx/Centrex/Central Office Compatible
    95
- Message Deposit
  91
- Personal Intercom Number
  95
  - Personal Intercom Number Preference
    95
  - Pooled Line Access
    95
  - Power Failure Transfer
    95
  - Pulse/Tone Switchable
    97
  - Recall/Flash (Tap)
    97
  - Release Button
    97
  - Reminder Alert
    97
  - Remote Programming and Diagnostics
    98
- Response Messaging
  98
  - Restricted Dialing Error Tone
    98
- Ring Back on Busy
  98
  - Ring Back on Transfer
    98
  - Service Observing
    100
  - Shift Button
    100
- Serial Data Port
  100
  - Silent Mode Button
    100
  - Single-Line Proprietary Telephone Support
    101
- Smda Reports
  101
  - Speakerphone Support
    101
  - Split Button
    102
  - Station by Station Privacy
    102
  - Station Call Transfer
    102
  - Station Camp-On, Callback
    102
  - Station Hunting
    103
  - Station Message Detail Recording (Smdr)
    105
  - Station Monitoring with Dss Call Pick up
    105
  - Station Speed Dial
    106
- Station Name
  106
  - Subdued Off-Hook Voice Announce Groups
    107
  - Subdued Ringing
    107
- System Speed Dial
  108
  - Tap (Flash)/Recall
    110
- Through Dialing
  110
- Time and Date
  110
  - Timed and Immediate Recall
    110
- Toll Restriction
  111
  - Tone on Hold
    111
  - Tracker Paging System
    112
  - Tone or Voice Signaling on Internal Calls
    112
  - Transfer Recall
    113
  - Unsupervised Conference
    113
  - Voice Mail Integration Digits
    114
  - Voice Announce Blocking
    115
- Defining the Optional Circuit Boards
  116
Table of Contents

117
- Knowing the General Specifications
  118
- Understanding Printed Wire Boards
  119
- Installing the
  120
  - Installing the Power Supply
    125
  - Making the Ac Power Connection
    126
  - Creating a Static Safe Work Area
    129
  - Connecting Data Devices
    135
- Power Supply
  201
  - Mounting Location
    222
  - Installation Requirements
    260
- Troubleshooting
  260
  - Radio Frequency Interference
    261
- Serial Port
  267
- On the Dxp Plus Digital Communications System
  297
  - Installing the Batteries
    304
Troubleshooting the Dxpt1 Digital Carrier Transmission Option

336
Table of Contents

365
Table of Contents

421
Q Ickq

425
- Introducing the Quickq System
  429
- Using this Guide
  429
- Understanding Quickq
  430
- Call Processor
  431
  - Digital Voice Announcer
    431
- Describing the System Components
  431
- Organizing the Call Center Staff
  431
- Telephone Extensions
  431
- Abandoned bin
  432
- Answer bin
  432
- Call Queuing
  432
- Describing Quickq System Features
  432
- Even Distribution
  432
- Delay Announcements
  433
- Management Information System (Mis) Reporting
  433
- Calls Waiting Indication
  434
- Describing Quickq Agent Features
  434
- Log-In / Log-Out
  434
- Make Set Busy
  434
- Supervisor Help and Monitoring
  434
- Wrap-Up Time
  434
- Alarm Threshold (Calls in Queue)
  435
- Automatic Answer Mode
  435
- Automatic Day-To-Night Mode
  435
- Automatic Night-To-Day Mode
  435
- Describing Quickq Group Features
  435
- Manual Answer Mode
  435
- Call Screen Mode
  436
- Overflow Group
  436
- Overflow Threshold
  436
- Priority Call Handling
  436
- Redirect Threshold
  436
- Using the Mouse and Keyboard
  437
- Programming Quickq
  438
- Understanding System Startup
  438
- Performing Initial Sign in
  439
- Preparing System Layout / Worksheets
  439
- Programming the System Level Configuration
  439
- Changing Passwords and ID's
  442
- Setting the Company Name
  442
- Setting up the System
  442
- Setting the Time and Date
  444
- Setting the Intergroup Overflow
  445
- Setting Announcement Titles
  446
- Assigning Account Codes
  447
- Arranging the Stat-Bins
  449
- By System Manager
  450
- Programming Group Levels
  450
- By Group Supervisor
  451
- Preparing the Group Layout / Worksheet
  451
- Configuring the Group
  452
- Configuring the Agent Group-Setup
  454
- Configuring the Line Group-Setup
  456
- Understanding the Messages
  457
- Announcement Backup
  458
- Configuration Backup
  459
- Stats Backup
  460
- Logging in and out of Quickq
  461
- Operating the Quickq System
  461
- Answering Automatically
  463
- Answering Manually
  463
- Operating as an Agent
  463
- Wrapping up a Call
  463
- Making Your Telephone Busy
  464
- Requesting Help
  464
- Entering Account Codes
  465
- Making an Outgoing Call
  465
- Transferring Calls in or out of Quickq
  465
- Changing the Mode of Operation
  466
- Operating as a Supervisor
  466
- Recording and Playing Back the Announcement Message
  467
- Monitoring the Agents
  468
- Viewing the Current Call Statistics
  469
- Selecting the Real Time Report
  470
- Viewing the System Manager Real Time Report
  470
- Selecting the Real Time Set up Parameters
  471
- Viewing the Supervisor's Real Time Report
  472
- Selecting Historical Reports
  473
- Selecting Current Reports
  474
- Selecting the Main Report Screens
  474
- Selecting Configuration Reports
  475
- Selecting Quickq Mis Reports
  476
- Viewing Typical Mis Reports
  476
  - System Setup
    485

Comdial DXP Plus Series Attendant Manual (174 pages)

DXP, DXP Plus, and FX Series Digital Communications Systems

Brand: Comdial | Category: Telephone | Size: 3.89 MB

Table of Contents
3
About this Book
7
Advanced Operation
7
Basic Operation
7
1 Getting Started

11
2 Answering Calls

25
- Answering Outside Calls
  25
- Answering Intercom Calls
  26
- Night Transferred Calls - Line Answer from any Station
  27
- Holding Calls
  28
  - Exclusive Hold
    29
  - Hold Recalls
    30
  - Directed Hold
    31
- Monitored Stations
  32
- Call Pickup
  33
  - Group Call Pickup
    33
  - Directed Call Pickup
    33
- Receiving Subdued Off-Hook Voice Announcements
  35
  - (Sohva)
    35
  - Handling an Incoming SOHVA
    35
  - Blocking a SOHVA
    37
- Do Not Disturb Condition
  38
- Voice Announce Blocking
  39
- Caller ID (Automatic Number Identification)
  40
3 Making Calls

41
4 Advanced Call Handling

55
- Waiting for a Line (Queuing)
  55
- Conferencing
  56
- Outside Lines
  57
- Call Forwarding
  58
- To Cancel Call Forwarding
  59
- Call Forward Outside System (CFOS)
  60
- Call Parking
  62
  - Parking a Call
    62
  - Handling Park Recalls
    63
- Call Transferring
  64
  - Screened Call Transfers
    64
  - Unscreened Call Transfers
    65
- Other Call Transferring Options
  66
  - Hot Transfer
    66
  - Quick Transfer
    67
- Diverting All Incoming Calls to Another Station
  69

Comdial DXP Plus Series Attendant Manual (164 pages)

Digital Communications System Impact and Impact SCS LCD Speakerphones

Brand: Comdial | Category: Conference System | Size: 3.26 MB

Advanced Operation
3
Basic Operation
3
Contents GCA70
6
Table of Contents
7
1 Getting Started

11
2 Answering Calls

23
3 Making Calls

37
4 Advanced Call Handling

49
- Waiting for a Line (Queuing)
  49
- Conferencing
  50
- Call Forwarding
  52
- Call Forward Outside System (CFOS)
  54
- Call Parking
  56
- Call Transferring
  58
- Other Call Transferring Options
  60
- Diverting All Incoming Calls to Another Station
  62
5 Nonverbal Messaging

63
6 Programming

69
- DSS Numbers
  69
- Speed Dial Numbers
  70
- Feature Access Codes
  72
- LCD Feature Buttons
  74
- Reminder Alert
  76
- Response Message Button
  77

Comdial DXP Plus Series Owner's Manual (132 pages)

Digital Communication Systems Large Screen Display Speakerphone Station

Brand: Comdial | Category: Telephone | Size: 1.94 MB

Table of Contents
5
1 Getting Started

9
2 Answering Calls

23
3 Making Calls

37
4 Advanced Call Handling

45
- Waiting for a Line (Queuing)
  45
- Conferencing
  46
- Call Forwarding
  48
- Call Forward Outside System (CFOS)
  51
- Call Parking
  53
- Call Transferring
  55
- Other Call Transferring Options
  57
5 Nonverbal Messaging

59
6 Programming

65
- DSS Numbers
  65
- Speed Dial Numbers
  66
- Feature Access Codes
  68
- Reminder Alert
  73
- Response Message Button
  74
7 Other Advanced Features

75
- Background Music
  75
- Line Groups
  76
- Do Not Disturb Condition
  77
- Automatic Redial
  78
- Tracker Paging System
  80
- Auxiliary Jack
  82
- Account Codes
  84
- Dial by Name
  85
- Volume Control
  86
- Programmed Button Display
  88
- Automatic Set Relocation
  89
- Paging
  90
- Viewing the Call Log
  91
- IMIST Module
  92
- DSS/BLF Console Operation
  93

Comdial DXP Plus Series User Manual (80 pages)

Digital Communications System Non-LCD Station

Brand: Comdial | Category: Telephone | Size: 0.34 MB

Comdial DXP Plus Series User Manual (80 pages)

LCD Speakerphone Station

Brand: Comdial | Category: Telephone | Size: 0.38 MB

Comdial DXP Plus Series User Manual (68 pages)

LCD Speakerphone Station

Brand: Comdial | Category: Telephone | Size: 0.33 MB

Comdial DXP Plus Series User Manual (50 pages)

Industry Standard Telephone (IST) Station

Brand: Comdial | Category: Telephone | Size: 0.71 MB

Table of Contents
3
1 Introduction

5
2 Flashing the Hookswitch

5
3 Answering Calls

6
- Answering a Call
  6
- Using Call Pickup
  6
- Using Night Mode
  6
4 Making Calls

7
5 Holding Calls

13
- Using Call Park
  14
6 Transferring Outside Calls

15
- Using Screened Transfer
  15
- Using Unscreened Transfer
  15
7 Conferencing Stations

17
- Using Broker's Call
  18
8 Using the Messaging Feature

19
- Using LCD Messaging
  20
- Using Recall/Flash
  21
10 Making a Paging Announcement

22
- Using External Paging
  22
- Using All-Call and Zone Paging
  22
- Using Meet-Me Page
  23
11 Forwarding Calls

24
- Call Forward Outside System (CFOS)
  25
12 Using the Tracker Paging System

27
- Responding to Tracker Pager Calls
  28
13 Camping on at a Station

30
14 Quick Reference Guide

35
15 Glossary

37
- Call Forward
  38
- Call Park
  38
- Automatic Route Selection (Ars)
  38
- Call Pick-Up
  38
- Call Transfer
  39
- Caller ID
  39
- Camp on
  39
  - Direct Inward System Access (Disa)
    39
  - Direct Inward Dialing (DID)
    40
  - Executive Override
    40
  - Last Number Redialing
    41
  - Line Groups
    41
  - Line Queuing
    42
  - Night Transfer
    42
  - Operator Station
    42
  - Prime Line
    43
  - Pulse/Tone Switching
    43
  - Ringing Line Preference
    44
- Service Observing
  44
  - Saved Number Redialing
    44
  - Screened Call Transfer
    44
  - Speed Dialing
    44
  - System Speed Dial
    45
  - Tap (Flash/Recall)
    45
  - Toll Restriction
    45
  - Unscreened Call Transfer
    46
  - Unsupervised Conference
    46
  - Zone Paging
    46

Comdial DXP Plus Series User Manual (56 pages)

Digital Communications System Non-LCD Multi-line Telephone Station

Brand: Comdial | Category: Telephone | Size: 0.31 MB

Comdial DXP Plus Series User Manual (60 pages)

Multi Cell Wireless Telephone For Non-Comdial Telephone Systems

Brand: Comdial | Category: Telephone | Size: 0.21 MB

Table of Contents
3
1 MCW Handset

7
- Handset Icons
  8
- Special Handset Keys
  9
- MCW Handset User's
  9
2 Powering on and off

11
3 Making and Receiving Calls

13
4 Adjusting Volume

15
5 Mute

17
- Voice Mute
  17
- Ring Mute
  18
6 Locking the Keypad

19
7 FCN Key Feature Access

21
8 Speed Dial Calling

23
9 Storing Speed Dial Numbers

25
- Entering Names for Speed Dial Numbers
  27
10 Menu Operation

31
- Menu Options
  32
- Setting Ringer Type
  33
- Setting Ringer Volume
  33
- Setting Keypad Beeper Volume
  34
- Setting Time Format
  34
- Setting Auto-Answer
  35
- Setting Display Contrast
  35
- Testing Icon Displays
  36
- Configuring System and Handset Ids
  36
- Deleting All Speed Dial Numbers
  37
- Deleting Last Number Dialed
  38
- Changing the Handset Idle Message
  39
11 Battery Operations

41
- Removing and Replacing Batteries
  42
- Charging Batteries
  44
- Handset Charger Leds
  46
  - Multi-System Use
    47
  - Moving between Systems
    47
  - Troubleshooting
    49
  - Locking the Keypad
    54

Comdial DXP Plus Series User Manual (48 pages)

Proprietary Single Line Telephone Station

Brand: Comdial | Category: Telephone | Size: 0.22 MB

Comdial DXP Plus Series User Manual (48 pages)

DXP, DXP Plus, and FX Series Digital Communications System Proprietary Single Line Telephone (SLPS) Station

Brand: Comdial | Category: Cordless Telephone | Size: 0.22 MB

Comdial DXP Plus Series User Manual (32 pages)

Comdial Small Office & VVP Featuring Visual Voice Mail

Brand: Comdial | Category: Telephone | Size: 0.17 MB

Table of Contents
3
Introducing the Versatile Voice Processing System Featuring Visual Voice Mail

5
- What Is Voice Processing
  5
- How Do I Use Voice Mail
  5
- Using Voice Mail Etiquette
  5
- About Your Telephone
  5
  - Feature
    6
Getting Started

7
- Using the Tutorial
  8
Entering Your Voice Mailbox

9
- Mailbox
  10
Listening to Your Messages

11
Usingyourkeypadtolistentoyour

12
- Messages
  
  12
Sending Messages

13
- Using Your Keypad to Send Messages
  14
Changing Your Options

15
Recording Your Name

16
- Recording Your Greeting
  17
- Changing Your Password
  19
- Using Call Transfer
  20
- Using Message Notification
  21
- Reviewing Messages for Future Delivery
  22
Understanding Other Features

23
- Location
  23
- Setting up Distribution Lists
  24
- Using the Call Screening Feature
  24
- Using Your Directory
  24
- Understanding Your Mailbox Schedules
  24
- Using the Message Waiting Light
  24
- Using the Record Feature
  25
- Listening to Incoming Messages
  26
Personal Directory

28
Important Numbers

29
Multiple Greetings Record

29

Comdial DXP Plus Series User Manual (30 pages)

Digital Communication Systems Voice Processing System Visual Voice Mail

Brand: Comdial | Category: Conference System | Size: 0.34 MB

User Guide
1
Table of Contents
3
Introducing the Voice Processing System

5
Using the Visual Voice Mail Feature

6
Getting Started

7
- Using the Tutorial
  8
Entering Your Voice Mailbox

9
- Using Your Keypad to Enter Your Voice Mailbox
  10
  - Selecting Tasks from Your Main Menu
    10
Listening to Your Messages

11
- Using Your Keypad to Listen to Your Messages
  12
Sending Messages

13
- Using Your Keypad to Send Messages
  14
Changing Your Options

15
- Recording Your Name
  16
- Recording Your Greeting
  17
  - Viewing Sample Greetings
    18
- Changing Your Password
  19
- Using Call Transfer
  20
- Using Message Notification
  21
- Reviewing Messages for Future Delivery
  22
Understanding Other Features

23

Comdial DXP Plus Series General Description Manual (20 pages)

Digital Communication System, For The Common Code Base Software Feature Set 13B

Brand: Comdial | Category: Conference System | Size: 0.25 MB

Comdial DXP Plus Series Installing And Using (26 pages)

Brand: Comdial | Category: Network Hardware | Size: 0.31 MB

Comdial Categories

Telephone Telephone System Conference System

Cordless Telephone IP Phone

More Comdial Manuals

Comdial DXP Plus Series Manuals

Table of Contents

Table of Contents

Table of Contents

Troubleshooting the Dxpt1 Digital Carrier Transmission Option

Table of Contents

Table of Contents

Q Ickq

Table of Contents

1 Getting Started

2 Answering Calls

3 Making Calls

4 Advanced Call Handling

Table of Contents

1 Getting Started

2 Answering Calls

3 Making Calls

4 Advanced Call Handling

5 Nonverbal Messaging

6 Programming

Table of Contents

1 Getting Started

2 Answering Calls

3 Making Calls

4 Advanced Call Handling

5 Nonverbal Messaging

6 Programming

7 Other Advanced Features

Table of Contents

1 Introducing the Telephone

2 Answering Calls

3 Making Calls

4 Placing Calls on Hold

5 Transferring Calls

6 Conferencing Calls

7 Using the Other Telephone Features

8 Sending and Receiving Non-Verbal Messages

Table of Contents

1 Introducing the Telephone

2 Answering Calls

3 Making Calls

4 Placing Calls on Hold

5 Sending and Receiving

Non-Verbal Messages

6 Transferring Calls

7 Conferencing Calls

8 Programming Your Telephone

9 Using the Other Telephone Features

Table of Contents

1 Introduction

2 Answering Calls

3 Making Calls

4 Placing Calls on Hold

5 Sending and Receiving Non-Verbal Messages

6 Transferring Calls

7 Conferencing Calls

8 Programming Your Telephone

9 Using the Other Telephone Features

Table of Contents

1 Introduction

2 Flashing the Hookswitch

3 Answering Calls

4 Making Calls

5 Holding Calls

6 Transferring Outside Calls

7 Conferencing Stations

8 Using the Messaging Feature

10 Making a Paging Announcement

11 Forwarding Calls

12 Using the Tracker Paging System

13 Camping on at a Station

14 Quick Reference Guide

15 Glossary

Table of Contents

1 Introducing the Telephone

2 Answering Calls

3 Making Calls

4 Holding Calls

5 Transferring Outside Calls

6 Conferencing