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Programming the Features
Upgrading the Impact FX Software
Each system requires a system software keying code. This keying code, or system software key, is an
encrypted string of characters, that you obtain from a Comdial representative and enter into VMMI
programming during software upgrade operations. The system software key enables feature sets, system
capacity, and special stand alone features as ordered. The system software key controls the active feature
set of the installed software by controlling access to the database configuration of all features.
Using the System Software Key
Since you use the VMMI program to enable the system software key, you must have the software file
(the xxxxxxxx.bin file) stored on the PC from which you plan to run the VMMI program. Further, you
must determine the system serial number and then call a Comdial representative to obtain the system
software keying code that the system uses to enable the software.
Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the FX system.
Determine the system serial number by using the VMMI program, and call the Comdial representative
at:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
NOTE: You do not need to install a hardware mechanism on the serial port of the PC to enable the
system software (although you do need to do so when you obtain the magic number needed to
turn on the CTI applications). Having that hardware mechanism installed does not interfere with
system software enabling.
Upgrading the Impact FX Software – 11
GCA40–213
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