Assigning Account Codes - Comdial DXP Plus Manual

Programming QuickQ
3. Use the Tab key or click on the mouse to move the highlight to the D e s c r i p t i o n field of the
message that you wish to title. Type a reminder note to help you identify and locate the various
messages.
Note: The times shown beside the descriptions detail both the total time allocated to the
message (that is, the length of time occupied by the,first version of the message) and the
amount of recording time that the current message occupies.
4. If a number is selected by clicking on the mouse or pressing Enter, it will open the Message
Information window indicating which group and subgroup is assigned the message. It also indicates
whether the message is a first, second, night or special message. This window is mainly for
information purpose and does not include editing function. Press Esc or double click on the close box
to exit.
5. After updating the reminder notes for different messages, select Save-To-Disk. The Save Changes
window will appear. Select
or press Alt N to return to the Message window. Press

Assigning Account Codes

QuickQ enables you to classify calls into various categories by assigning account codes to the calls.
Agents classify each call from their telephone using the account codes that the System Manager assigns
with this procedure.
1. Pull down the S y st e m- S et u p menu and select the A cc o un t C o de option. The Account
Code Range window appears.
2. Type the appropriate account code range and click on the Ok button. The Account Code Setup
window appears (Figure 3-10).
Note: The Account Code Range window allows you to select a range of account codes from a
long list. If you only have a few account codes, you can bypass this screen by clicking on
the Ok button.
3. To add new account codes, select A dd from the menu bar or press
Setup window appears.
4. Enter the new three digit code and press Enter. Type a description of the account code in the
De s cr i pt i on area. Click on the Create Account menu bar or press
confirmation window appears.
Note: The code and description appears in the Account Code Report.
5. Click on YES or press
Setup list. The system returns to the Add Account Code Setup window for another entry. If no further
account is to be entered, press Esc or double click on the close box to close this window. You will
return to the Account Code Setup window.
3-10 Programming The QuickQ System
or press
Yes, Alt Y
Alt Y to add the information that you have just entered onto the Account Code
to save the changes and close both windows. Select No
Esc or double click on the close box to exit.
Alt A
GCA70-271
. The Add Account Code
. The Add Account
Alt C