Call Forward, Recall; Call Pick-Up Directed; Call Pick-Up System - Comdial DXP Plus Manual

DXP Plus General Description

Call Forward, Recall

If the site includes ExecuMail equipment and the programmer has arranged for the ExecuMail to provide
release transfer, she or he should also arrange for the ExecuMail station to have this call forward, recall
feature. Also see the discussion titled Call Forward - Busy or Ring No-Answer, All Or Personal.
Call Park
The system can hold nine calls in park zones (also referred to as orbits) where they are retrievable by all
users in the system.
Those calls that users can park include intercom calls, outside calls, and conference calls. Users park
calls in predefined zones and then retrieve them by dialing an intercom feature code or by pressing a
preprogrammed call park button. Call park, when used with paging features, allows a user to direct calls
to roving personnel by first parking a call in an orbit and then paging the personal to tell them which orbit
holds the call. When a user retrieve a call from park orbit, the system places the call on the user selected
intercom. If the station has several intercoms arranged in a hunt list, the system always chooses the
intercom that the user selected.
Also see the discussion titled Call Park Recall.
Call Park Recall
If a call remains unanswered after the park recall time has ended, the system returns the call to the parking
station where it rings. If that telephone includes an LCD display, a message appears on it that shows the
park orbit number of the returning call as well as the line number.
The system programmer sets the call park recall times. Prior to software release 3A, he or she could
choose a minimum time of one minute; however, beginning with software release 3A, the minimum call
park recall time that the programmer can choose is 30 seconds.
Also refer to the paragraph titled Call Park.

Call Pick-Up Directed

A station user can dial a code and the intercom number of a ringing station to answer the call.
Call Pick-Up Group
If a call rings to any station in a preprogrammed pick-up group, and a second user in the group wishes to
answer the call, the second user can dial the group pick up code to answer the call. Up to 16 different
groups can exist with any number of stations in a group. The system provides group overlap by allowing
stations to be in more than one group at the same time thus enabling them to pick up calls for stations in
each group. The programmer places the stations in their logical answering groups.

Call Pick-Up System

If a call rings at any station in the system, certain other station users, such as the attendant station, can
pick up that call. That station user must dial the appropriate pick up code to answer the call, and the
station must be programmed to pick up the call. The programmer places all telephones in the same
pick-up group to enable this feature.
GCA40–130
Understanding The Features – 59