Caller Id (Automatic Number Identification) - Comdial DXP Attendant Manual

Answering Calls

Caller ID (Automatic Number Identification)

When installed by system programming, the Caller ID feature allows you to view
incoming call numbers before you answer them. Incoming call numbers flash in
the lower half of the LCD. If you answer the call, the number appears in the
upper half of the LCD.
The system also stores numbers that ring on your line but receive no answer. If
the call has been returned by someone else, dialing the S key reveals who
returned the call. Everyone sharing your line can scroll through the stored
numbers and choose which calls to return.
To scroll through ring-no answer numbers stored on your
•
system (CID light is flashing),
1. SELECT the programmed CALLER ID button on your
telephone. Your LCD will display the calling number, date, and
time the call came in. The most recent call appears first in the list.
2. SELECT the programmed CALLER ID button each time you
wish to display the next most recent ring-no answer call to your
line.
3. To dial one of the numbers in the redial queue, SELECT the
programmed SAVED NUMBER REDIAL button. The system
will automatically dial the number.
Depending on your system programming, when a call is returned it might remain
in the ring-no answer queue or the system might delete it from the ring-no answer
queue. Your system installer can tell you how the feature is programmed. If the
system is programmed to leave a returned number in the redial queue, the display
shows a SS character next to the returned numbers.
To determine who viewed the number and returned the call,
•
1. DIAL
26
*
.
GCA70-250
Attendant Manual