Advanced Call Handling; Waiting For A Line (Queuing) - Comdial DXP Attendant Manual

GCA70-250
4

Waiting For A Line (Queuing)

If all the lines in a line group are busy, you can place your telephone in a queue
to await an idle line.
To queue for a line group,
•
1. PRESS INTERCOM.
2. DIAL the line group access code (see Line Group Access code
table on page 69 for your system's codes).
3. HEAR busy tone.
4. DIAL
If you have line appearance for a particular line and wish to
•
queue for it,
1. OBSERVE the busy status light (LED).
2. PRESS INTERCOM.
3. DIAL
4. PRESS line button.
5. When line group is free, your telephone sounds several short tone
bursts. When you hear this, lift handset, hear dial tone, and place
call.
To cancel line queuing or line group queuing,
•
1. PRESS INTERCOM.
2. DIAL
Attendant Manual

Advanced Call Handling

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Advanced Call Handling
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