Recording And Playing Back The Announcement Message - Comdial DXP Plus Manual

GCA70-271

Recording And Playing Back The Announcement Message

You can use your telephone to review and change any announcement message. For messages that are to
be changed frequently, record your message with a buffer. For instance, record message #1 which takes
up 10 seconds, follow by 10 seconds of silence. Go ahead and record message #2. After finished
recording message #2, go back to record message #1 again. In this way, customers will only hear the
message, and not the blank silence following it. The blank time will be saved as a buffer for future usage.
If there is a change in message #1, it can be 10 seconds longer than the original message. Refer to the
discussion titled Recording Announcement Message and Playback in the QuickQ operation section of this
guide for message recording and playback information.
Use the following procedure to record a message.
1. Press the interactive button .
M EN U
2. Press the M SG interactive button.
The system displays the total time remaining for the new messages.
3. Dial the number of the message that you wish to record or change. For numbers lower than 10, dial a
leading 0 (for example, 01–09). Press
message or to return to the main menu.
QUIT
4. The display shows the message length in seconds (it shows 0 seconds for new messages). Press the
interactive button, a tone will alert you to start recording, speak the message into the telephone
REC
handset.
5. When you have finished, press the
Note: If possible, record all of the messages as a group. If you do re-record a message, the new
message must be the exact length as it was before or you will record over the next
message. For example, if you replace a 15 second message with a 20 second message,
you will record over the next message.
Waiting:02 > T:00
MSG REPORT
if you enter an invalid number, Press
RETRY
Message #:
RETRY CLEAR
Message01: 00sec
REC PLAY
S TOP interactive button, a tone indicates the end of the recording.
Recording Msg 01
STOP
Operating the QuickQ System
AGENT
QUIT
QUIT
Operating The QuickQ System 4-7
to clear all
CLEAR