Dva/ Auto Attendant With Single Digit Menu - Comdial DXP Plus Manual

DXP Plus General Description

DVA/ Auto Attendant with Single Digit Menu

The DVA functions as an auto attendant, giving callers single-digit dialing options. The DXP Plus seizes
the incoming call based upon the "DISA assignment" parameters, and the DVA plays the appropriate
prompts.
For example:
Index Prompt 10
"Welcome
Greeting"
Index Prompt 14
"Day / Night Menu"
Service Department
All phones ring and flash group
ITCM.
Welcome Greeting
Day Main Greeting—Menu choices
Recall Busy
Recall No Answer
Main Number
xxx-xxxx
"You have reached ABC company.
"Dial 1 for Service
"Dial 2 for Advanced Features
"Dial 3 for Assistance
1 = (Group ITCM #)
Index Prompt
31
"Password"
Index Prompt
33
"Dial Feature
Code"
2 = (DISA Access) 3 =(station#)
Dial your
Authorization
Code
Dial your
Feature Access
Code
Understanding The Features – 73
GCA40–130
Station Number