Comdial Impact FX General Description Manual

Digital communication system, for the common code base software feature set 13b

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DXP, DXP Plus, Impact FX Digital Communication System
General Description For The
Common Code Base Software Feature Set 13B
The information in this publication is applicable for software Feature Set 13B.
GCA40–213.02 11/99
printed in U.S.A.

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Summary of Contents for Comdial Impact FX

  • Page 1 DXP, DXP Plus, Impact FX Digital Communication System General Description For The Common Code Base Software Feature Set 13B The information in this publication is applicable for software Feature Set 13B. GCA40–213.02 11/99 printed in U.S.A.
  • Page 2 Accordingly, some features identified in this publication will not operate if some other feature is activated. Comdial disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publication to the contrary, Comdial makes no representation herein as to the compatibility of features.
  • Page 3: Table Of Contents

    Using the System Software Key ........11 Enabling the Impact FX System Software ......12...
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  • Page 5: Introducing Software Release 13B

    Introducing the Software Release GCA40–213 Introducing the Software Release Introducing the Software Release Software release 13B contains new features and feature enhancements designed to make the common code base (CCB) systems—the DXP, DXP Plus, and FX Series Systems— easier for end users to use. CCB began with software release 10A and provided a uniformity of features across the spectrum of digital communications system platforms.
  • Page 6: Detailing The Software Considerations

    PC Attendant Position functions properly under all conditions. *Remember, you can download the latest VMMI, and PC Attendant software from the Comdial Technical Services Bulletin Board by calling 1-804-978-2583 or from the World Wide Web at: http://bbs.comdial.com.
  • Page 7: Explaining Software Release 13B Features

    Explaining Software Release 13B Features GCA40–213 Explaining Software Release 13B Features Analog R2 DID Line Support (DXP and DXP Plus Systems only) A new R2-DID line board provides R2-type analog signalling in international applications that support this signalling style. The product codes of the board are DXPCO, DD8M2, and DID-R2 for various international locations.
  • Page 8: Enhanced Night Mode

    GCA40–213 Explaining Software Release 13B Features Enhanced Night Mode The digital communications system has flexible ringing assignments for three different time frames: Day 1, Day 2, and Night modes. This feature allows the user to cycle through these different time frames manually using a Night button that installers map on their telephones.
  • Page 9: Manual Modem Connect

    Explaining Software Release 13B Features GCA40–213 Manual Modem Connect Installers can arrange for the system to have modem connection to a remote system without dialing any digits. This manual modem connection option is useful in situations where the modem at the far end does not initially accept the call (such as with an auto attendant or live receptionist).
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  • Page 11: Programming The 13B Features

    Programming the Features GCA40–213 Programming the Features Upgrading the DXP Software To enable VMMI use on the DXP system, you must upgrade the DXP software to at least release 10A (or to whatever software revision that is now current). Further, to preserve your existing database you must convert it through the use of the PCMMI database programming software that is at software release 9x.
  • Page 12: Converting The Dxp Database

    NOTE: Remember, you can always down load the latest PCMMI software from the Comdial On-Line Support Server. Reach the Support Server from the Comdial home page on the World Wide Web by connecting at: http://www.comdial.com/.
  • Page 13: Master Clearing The Dxp System

    Programming the Features GCA40–213 NOTE: Under BOARD CONFIGURATION/CABINET VIEW, the VMMI graphically shows the boards installed in the arrangement that you specified and leaves a blank slot for any place that you answered a station or line board prompt with a no board response c.
  • Page 14: Upgrading The Dxp Plus Software

    GCA40–213 Programming the Features Upgrading the DXP Plus Software The DXP Plus digital communications system includes system software when it ships from the factory. At initial system installation, you do not need to load the system software to make the system operational.
  • Page 15: Upgrading The Impact Fx Software

    (the xxxxxxxx.bin file) stored on the PC from which you plan to run the VMMI program. Further, you must determine the system serial number and then call a Comdial representative to obtain the system software keying code that the system uses to enable the software.
  • Page 16: Enabling The Impact Fx System Software

    Key Update Utility program to determine the CTI application’s key serial number and current magic number. You need to provide this information to the Comdial representative so the representative can, in turn, provide the information you need to turn on the CTI applications. Performing step three now will save making a second telephone call later to obtain this needed application information.
  • Page 17 Update Key button. The utility menu shows a completion code value to indicate that the procedure is finished. Verify that the completion code matches the completion code that the Comdial representative provided to you, and click the Done button to end the session. 13. Restart the voice mail manager service.
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  • Page 19 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 20 GCA40–213.02 11/99 printed in U.S.A.

This manual is also suitable for:

Dxp plusDxp

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