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GCA40–213
Enabling the Impact FX System Software
The following procedure details the sequential software enabling details:
1. Obtain the software .bin file and store it away on the PC if you have not already done so.
(a) Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the Impact FX system.
2. Log into the system with VMMI and view the system serial number at the lower right corner of the VMMI
screen. Remember, the system operates in a test mode for one hour before it turns itself off. (Usually, you can
also determine the system serial number from the label that is located on the CPU board's faceplate.)
3. While not necessary at this point in the software enabling sequence, if you are adding CTI applications, you
should run the Key Update Utility program to determine the CTI application's key serial number and current
magic number. You need to provide this information to the Comdial representative so the representative can,
in turn, provide the information you need to turn on the CTI applications. Performing step three now will
save making a second telephone call later to obtain this needed application information.
a. Stop the VVP voice mail manager service from the following location: Start/Settings/Control Panel.
Select the Services icon, highlight voice mail manager, and click Stop.
b. With the CTI application's hardware mechanism installed on the PC's parallel printer port, locate the
software key icon on the main desktop menu and double click on it. If the icon is not available, use the
Start/Programs/Comdial/Keymod menu to locate the software key program and double click there.
This action opens the Key Update Utility program.
c. From the update utility, click the Examine Key button. The system responds by displaying the following
information in the key update screen:
the key's serial number,
the current magic number of the installed key.
4. Once you know the system serial number (and the CTI application information if needed), contact the
Comdial representative:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
To obtain the system software key and the CTI application's magic number, you must provide to the
representative the following facts:
— system serial number ( located on the CPU board's faceplate),
— port size of the system,
— feature set desired,
— system software applications desired,
— stand-alone features desired
— CTI applications desired (if applicable),
— method of payment.
Armed with this information, the representative provides the encrypted alphanumeric character strings that
represent the system software key and the CTI application enabling magic number.
12 – Upgrading the Impact FX Software
Programming the Features
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