Comdial DXP User Manual
Digital communication systems voice processing system visual voice mail
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Also See for DXP:
- Attendant manual (174 pages) ,
- System user's manual (84 pages) ,
- User manual (48 pages)
Related Manuals for Comdial DXP
Summary of Contents for Comdial DXP
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Page 1: User Guide
Comdial Voice Processing System User Guide Featuring Visual Voice Mail Operation For use with Comdial DXP, DXP Plus, FX, and DSUII Digital Communication Systems GCA70-347.03 4/01 printed in U.S.A. - Page 2 Comdial is a registered trademark of Comdial Corporation This book is for the following systems: · DXP, DXP Plus, and FX Digital Communica- tion Systems with software release 180, feature set 16A and later, · DSUII Systems with software revision 2A and later.
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Page 3: Table Of Contents
Using Message Notification ....17 Reviewing Messages For Future Delivery ... . . 18 Comdial Voice Processing System User Guide... - Page 4 Using The Record Feature ..... 22 Listening To Incoming Messages....23 Comdial Voice Processing System User Guide...
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Page 5: Introducing The Voice Processing System
About Your Telephone To get the maximum benefit from voice processing, you will need a Comdial proprietary telephone with a two-line, 32-character liquid crystal display (LCD) and three interactive buttons. When using an industry standard touch tone... -
Page 6: Using The Visual Voice Mail Feature
For example, when listening to a message as in the above example, you can press “8” to rewind the message five seconds, press “9” to fast forward the message five seconds, or press “0” to pause the playback. Comdial Voice Processing System User Guide... -
Page 7: Getting Started
You can write your greeting on the lines provided below if you wish. Also, refer to the title Recording your Greeting on page 13 for recording details if needed. Comdial Voice Processing System User Guide... -
Page 8: Using The Tutorial
You are informed about any new messages, if present, and the main menu will appear following the tutorial. Main Menu Msgs Send Opts Comdial Voice Processing System User Guide... -
Page 9: Entering Your Voice Mailbox
- Sending messages - Changing mailbox options Note 1: VMAIL is replaced by the new message count indicator when new messages are in your mailbox (example, 5 MSG means five new messages are in your mailbox). Comdial Voice Processing System User Guide... -
Page 10: Using Your Keypad To Enter Your Voice Mailbox
- Change the call transfer feature. - Change the message notification feature. - Change the Tracker pager feature. · To begin immediate playback of new voice messages, press 9. · To exit the main menu, press #. Comdial Voice Processing System User Guide... -
Page 11: Listening To Your Messages
Press to delete message Display 4 Message options Rplay Save Press Rplay to hear message again Press Save to save message and hear next message Press to delete message Comdial Voice Processing System User Guide... -
Page 12: Using Your Keypad To Listen To Your Messages
While the message is playing, the following options are available, · Press 8 to rewind 5 seconds. · Press 9 to fast forward 5 seconds. · Press 0 to pause the playback. Press ) again to restart the message. Comdial Voice Processing System User Guide... -
Page 13: Sending Messages
Press Rcrd to re-record message Press Cncl to cancel sending the message Display 6 Send options Urgnt Futur Norm Press Urgnt for urgent delivery Press Futur for future delivery Press Norm for immediate delivery Comdial Voice Processing System User Guide... -
Page 14: Using Your Keypad To Send Messages
· Press S to send the message so that it arrives at a future time and date. This feature allows you to record the message now, but have the voice processing system deliver it at your specified date and time in the future. Comdial Voice Processing System User Guide... -
Page 15: Changing Your Options
(when off, all Display 7 calls go to your mailbox)l Schedule menu Display 7 Play Next Exit Display 2 Press Play to hear message scheduled for future delivery Press Next to hear next message Comdial Voice Processing System User Guide... -
Page 16: Recording Your Name
You can achieve the same results by using the voice prompts and your telephone keypad as follows: · Press 1 to replay the name. · Press 2 to re-record the message. · Press 3 to delete the message. · Press # to exit to the options menu. Comdial Voice Processing System User Guide... -
Page 17: Recording Your Greeting
· Press 5 (or Swap) to choose a new greeting. · press # (or Exit) to return to the options menu. These operations prompt you to enter your greeting number (0–9) if your voice mailbox is configured to allow multiple greetings. Comdial Voice Processing System User Guide... -
Page 18: Viewing Sample Greetings
· Press 1 to replay the name. · Press 2 to re-record the message. · Press 3 to delete the message. · Press 5 to choose a new greeting. · Press # to return to the options menu. Comdial Voice Processing System User Guide... -
Page 19: Changing Your Password
Greet Exit To enter a new password, press 3 on your telephone keypad while the options menu is active, and follow the voice prompts. NOTE: For privacy, always select a password known only to you. Comdial Voice Processing System User Guide... -
Page 20: Using Call Transfer
You can achieve the same results by using the voice prompts and your telephone keypad as follows: · Press 1 to change your call transfer number. · Press S to turn the feature on or off. · Press # when you are satisfied with your choice. Comdial Voice Processing System User Guide... -
Page 21: Using Message Notification
You can achieve the same results by using the voice prompts and your telephone keypad as follows: · Press 5 to change the message notification feature. · Press S to turn the feature on or off. · Press # when you are satisfied with your choice. Comdial Voice Processing System User Guide... -
Page 22: Reviewing Messages For Future Delivery
· Press 1 to hear message scheduled for future delivery. · Press 2 to hear the next message. · Press 4 to cancel the future delivery. · Press # to return to the options menu. Comdial Voice Processing System User Guide... -
Page 23: Understanding Other Features
NOTE: Remember, even if the telephone you are using to call your office has a display and interactive buttons, you will not see the proper displays or be able to use the interactive buttons as you can on your office telephone. Comdial Voice Processing System User Guide... - Page 24 3 to access your mailbox. Refer to the paragraph titled Using Your Keypad to Enter Your Voice Mailbox found on page 6 for another method to access your voice mailbox from another extension. Comdial Voice Processing System User Guide...
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Page 25: Setting Up Distribution Lists
The voice processing system will turn on your telephone’s message waiting light and cause it to flash anytime you have new messages waiting. After you have listened to the last message, and returned to the main menu, the system turns off the message waiting light. Comdial Voice Processing System User Guide... -
Page 26: Using The Record Feature
3. If you press PAUSE, the recording Record Paused... RESUME STOP action pauses and the system displays the words RECORDING PAUSED, RESUME, and STOP. Record Paused Display · Press RESUME to restart recording; · Press STOP to stop the recording. Comdial Voice Processing System User Guide... -
Page 27: Listening To Incoming Messages
Listen Line 5 PICKUP STOP Listen Display NOTE: Some systems do not provide line number information in the display. Line 5 HOLD TRANS Display When Pickup Button Is Pressed Comdial Voice Processing System User Guide... - Page 28 Understanding Other Features GCA70-347 Personal Directory Name Mailbox Number Important Numbers VP’s Extension My mailbox # My password Number Record Multiple Greetings Here Comdial Voice Processing System User Guide...
- Page 29 Comdial Inside Sales Department at 1-800-COMDIAL. Comdial® strives to design the features in our communica- tions systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility.
- Page 30 GCA70-347.03 4/01 Printed in U.S.A.