Using Centralized Voice Mail - Comdial DXP Series Installing And Using

IMI89–280

Using Centralized Voice Mail

One voice mail system connected to the hub provides voice mail boxes to stations connected to the hub and to all
the node systems. Operation with centralized voice mail involves intercom calling that occurs between stations in
the same system and intercom calling between stations across the network. Because of this, it is very important
when programming the voice mail system that you carefully match the mail box assignments to the proper node
extensions.
A programmer can map up to 32 different voice mail access buttons (XVM01 through XVM32) on system
stations; however, the network software reserves mapped button XVM32 as the button for accessing centralized
voice mail on the hub. The remining index numbers (01 through 31) are available for access buttons to be used
with local voice mail systems at the nodes.
Typical Example:
Node
System
1
Node 1 has one DXNET board
in slot 1 providing channels 1-23
that are linked to the hub.
Node Preparation
Group channels 1-23 (contained in connecting link) into line group 15.
Set the stations to call forward their ring-no answer calls to extension 1600.
Hub Preparation
Group channels 1-23 (contained in node 1 connecting link) into group 14.
Group channels 25-47 (contained in node 2 connecting link) into group 13.
Making Intercom Calls
When extension 2000 calls extension 3000, node 1 sends the call out over
one of the 23 channels in its line group 15 that is connected to the hub.
The hub processes the call, and sends it out over one of the channels in its line group 13
that is connected to node 2. Node 2 receives the call and routes it to extension 3000.
The network handles intercom call from station 3000 in the same way.
Leaving Voice Mail Messages
Should extension 3000 be busy or is a ring-no answer, the extension 2000 caller can leave
a voice mail message. The network stores the message at the hub-installed voice mail system.
The extension 3000 user retrieves the voice mail message by simply calling his or her mail
box extension. The hub retrieves the message from the voice mail system and sends it to
extension 3000.
12 — Understanding System-To-System Networking Features
Ext. 2000
(ring-no answer
call forwarded to
Ext. 1600)
Ext. 1000
Link
Hub has two DXNET boards
in slots 1 and 2 providing
channels 1-23 that are linked
to node 1 and channels 25-47
that are linked to node 2.
Routing Voice Mail Messages
Installing And Using System-To-System Networking
Voice Mail
System
Ext.
1600-1607
Link
Hub
System
Node 2 has one DXNET board
in slot 1 providing channels 1-23
that are linked to the hub.
Ext. 3000
(ring-no answer
call forwarded to
Ext. 1600)
Node
System
2