Execumail Integration; Executive Override; Extended Dtmf Tones; Extended Dtmf Tones For Execumail - Comdial DXP Plus Manual

DXP Plus General Description

ExecuMail Integration

The DXP Plus supports the ExecuMail voice mail system through an appropriate interface device. The
ExecuMail system provides voice mail boxes where callers can leave messages to station users when the
users are not available to answer their telephones. The ExecuMail system camps incoming calls that
encounter busy ports so that they can recall when a voice mail part becomes available.
Also refer to the paragraph titled Voice Mail Integration Digits.

Executive Override

This feature allows the user of a station, upon encountering a busy signal at another station, to dial a
special code that will override the busy condition, sound a warning tone, and allow caller access to the
existing conversation.
Conditions for executive override are as follows:
•
Calling station has class of service that enables busy override.
•
Calling station is switched to override voice path.
•
Called party may respond and will be heard by calling station and outside party.
•
When the calling party dials the override code, the called party receives several tone bursts.
Also refer to the feature discussion titled Do Not Disturb.
Executive Override Advisory Tone
Beginning with software 4A, the executive advisory tone allows programmers to configure the system to
provide an audible tone whenever a system user activates the executive override feature. Programmers
can select this tone as either a one time tone or as a periodic reoccurring tone. If they choose a reoccurring
tone, they must select the time interval between the reoccurring tones.
Executive Override Block
As a class of service feature, the programmer can block executive override at a station. When a station is
blocked, a caller cannot override a busy condition and break into an on-going conversation at the called
station.

Extended DTMF Tones

The installer can program the length of the DTMF tones associated with automatically or manually dialed
numbers on analog telephones. This feature allows the system to access equipment such as answering
machines, banking computers, voice mail equipment, that requires DTMF tones longer than the defaulted
80 msec. tone. To use the feature, the user programs the digits that require longer DTMF tones into speed
dial locations or waits until the DTMF dialing time threshold exceeds the limit.

Extended DTMF Tones For ExecuMail

The programmer can set different DTMF tones for ExecuMail Stations. The system defaults the length to
80 msec., but the programmer can set other tone lengths as needed.
GCA40–130
Understanding The Features – 77