Intercom Number - Comdial DXP Plus Manual

GCA40–130

Intercom Number

The DXP Plus system provides intercom support in several ways as described in the following
paragraphs. The system provides 480 personal intercom slots and 520 group intercom slots for a total of
1000 available intercom slots.
Personal Intercom Number
The system assigns a unique personal intercom number to every station, and the user of that station has
exclusive use of that intercom number for making calls. However, telephone users can answer personal
intercom calls that ring at another telephone or pick up non-exclusive calls that are on hold there. At
default, the personal intercom appears on a telephone at the intercom button, but it can appear at any
button that the programmer maps for that purpose. Personal intercoms can hunt to other personal or to
group intercoms, depending upon programming.
Group Intercom Number
Group intercom numbers are those that are shared for use by several stations. Any time someone calls a
group intercom number, all stations assigned to the number will ring. The programmer, through station
programming methods, enables a station's ability to answer and originate calls on a group intercom
number. He or she also maps the buttons on a telephone at which the group intercom numbers are to
appear. The lights associated with these buttons show activity status of the group intercom numbers. In
addition to normal intercom activity, a group intercom can show the appearance of a line that normally
does not appear at the telephone (such as one carrying a transferred call). Group intercom numbers can
appear in intercom hunt lists; however, a particular group intercom number can appear in only one hunt
list at a time.
When a user selects a group intercom and dials a line group code to select a line or dials a code to retrieve
a call from a park orbit, the system places the subsequent line appearance on the group intercom that the
user preselected. the line appearance remains at that group intercom until the user finishes his or her call,
parks it, or transfers it to another telephone.
Station Monitoring
The programmer can make the personal intercom number of one telephone appear at a button on other
telephones in the system. Users at those telephones can use the light associated with this button to
monitor the idle/busy status of that telephone and press the button to make a call to the idle monitored
telephone.
The degree of monitoring that users can do is determined by whether the station monitoring feature that is
assigned to the telephone is on or off. The type of monitoring that they can do is determined by whether
their telephones have a status button that they can use to choose one type of monitoring in place of
another.
When the station monitoring feature is off, the status light shows the state of the monitored telephone. If
the user's telephone has a status button, he or she can press it to show the busy/idle state of just the
personal intercom number of the monitored telephone.
When the station monitoring feature is on, the status light shows activity status (idle, ringing, busy, and
hold) of the monitored telephone.
The programmer must map a telephone button for each personal intercom that is to appear and, if desired,
map a status button for the user to switch between the types of monitoring. Also, she or he must enable
station monitoring as a class of service feature and assign that class of service to those telephones where
monitoring is required.
84 – Understanding The Features
DXP Plus General Description