Viewing The Current Call Statistics - Comdial DXP Plus Manual

GCA70-271
4. Press the interactive button to monitor the Agent's call.
S E LE C T
Agent Name
5. Press the S C A N interactive button to monitor another system selected Agent or press
to step 3.
6. Press QUIT again to return to the Supervisor's menu.

Viewing The Current Call Statistics

QuickQ causes your LCD speakerphone to display the current number of answered and abandoned (lost)
calls within a group.
Use this procedure to view the call statistics.
1. Press the MENU interactive button.
2. Press the REPORT interactive button.
Your LCD speakerphone displays the number of answered and abandoned calls.
3. Press QUIT to return to Supervisor menu.
:Incall
SCAN SELECT
Agent2 Name :Idle
SCAN SELECT
Waiting: 02 >T:00
MSG REPORT
Ans: 123 Lost: 4
Operating the QuickQ System
QUIT
QUIT
AGENT
QUIT
Operating The QuickQ System 4-9
QU IT to return