Selecting Current Reports; Selecting The Main Report Screens - Comdial DXP Plus Manual

GCA70-271

Selecting Current Reports

Selecting the C ur r en t option from the Ma n ag e me n t I nf o . menu causes the Current Report
window to appear. This window features two buttons allowing you to select a series of reports for the
current hour (H o ur l y) or the current day (D ai l y). After you choose your report period, the system
shows the main report screen.

Selecting The Main Report Screens

The Main Report screens are the same for the daily, weekly and monthly analysis periods. While the
hourly report menu lacks some of the report types offered by the other reports. The menu bar offers the
report type, report format, note, and print options.
Report Type—Selecting this option from the menu bar causes a R ep o rt - ty p e menu to drop down.
The reports type consists of the following options:
•
A n sw e r B in s
•
A b an d on Bi n s
•
I n co m in g C a ll
•
T o ta l T i me
•
A v e r a g e T i m e
•
S y st e m C ap a ci t y
•
A c co u nt Co d e
•
T r af f ic An a ly s is (Current Daily Report)
Highlight the desired report type and press
Report Format—Selecting this option causes a small two-option menu to drop down that allows you to
specify whether you wish to view the currently selected report in either N um e ri c al or Gr a ph i c
format. Highlight the format you wish to use and press
Note—Selecting this option from the menu bar opens up a small window that allows you to enter
free-form text. Use this opportunity to enter as a reminder of the circumstances during which the data was
compiled. This is useful when you are looking at historical data and you find something unusual about
the reports. Always review at the note for the old report as it may present an important message (for
example, Phone company came in to upgrade system - phones off for two hours).
Use the key to cycle through the buttons until the highlight is in the main text window of the Note
Tab
Window, or click on the Te x t area with the mouse then type your notes.
To exit from the Note window, highlight and select the A ba n do n button (does not save your changes),
or the S a ve - To - Di s k option (saves all changes). Both of these options close the window.
, or click on it with the mouse.
Enter
, or click on it with the mouse.
Enter
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