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GCA70–353
13
13.1
Troubleshooting
Symptom
Called party can hear you
but cannot be heard.
Conversation is broken up.
Handoff clicks occur during
conversation.
Display does not contain
date, time, and signal
strength.
No dial tone.
Troubleshooting
Possible Cause
The handset signal strength is
inadequate. Try moving closer to a base
station. For best results the signal
strength indicator should show three to
five bars.
Handoff clicks are normal when
moving between base stations.
The handset is not locked onto a base
station. Try powering off and powering
on the handset or moving to another
location closer to a base station. Note
that sometimes it may take up to a
minute for the full display to appear.
Make sure the handset keypad is not
locked and check the handset volume
level. If the problem remains, the
handset is not locked onto a base
station. Try powering off and powering
on the handset or try moving to another
location closer to a base station.
MCW Handset User's Guide 13 – 1
Troubleshooting
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