Introducing The Voice Processing System; What Is Voice Processing; How Do I Use Voice Processing; Using Voice Processing Etiquette - Comdial DXP User Manual

GCA70-347

Introducing The Voice Processing System

Congratulations and thank you for using a Comdial voice processing system.
This is a powerful system that can greet your callers and record your messages.
Using the visual display and interactive buttons on your telephone along with the
voice prompts, you'll find visual voice processing quick and easy to use.

What Is Voice Processing?

Voice processing increases your productivity and efficiency when using your
telephone system. Voice processing allows you to direct calls to your parties
without delays caused by the operator handling other calls. You can retrieve and
record messages 24 hours per day, seven days per week. Messages you record in
your own voice are accurate, detailed, and more personal than a third party
message.

How Do I Use Voice Processing?

You are assigned a voice mail box by the system installer. To access your voice
mail box, you must first dial up the voice processing system and enter your
password if you wish to have one. This is called logging on. Voice processing
greets your callers and records their messages.

Using Voice Processing Etiquette

It is important that you exercise good voice processing etiquette at all times.
voice processing is intended to enhance productivity. When someone leaves a
message in your voice mail box, it is your responsibility to reply promptly and
courteously. If voice processing is abused, the result can be frustrated callers and
unhappy users. To avoid any possible frustration, please be patient and courteous
to all callers until they become used to your new voice processing system.

About Your Telephone

To get the maximum benefit from voice processing, you will need a Comdial
proprietary telephone with a two-line, 32-character liquid crystal display (LCD)
and three interactive buttons. When using an industry standard touch tone
telephone, or calling in from another telephone system, you can still use voice
processing by listening to the voice prompts and entering your selections from
the telephone keypad. The keypad selections are also included in this guide.
Comdial Voice Processing System User Guide
Introducing The Voice Processing System
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