Answering Intercom Calls - Comdial DXP Attendant Manual

Answering Calls

Answering Intercom Calls

An intercom call is one that is made from one system telephone to another. Your
station receives intercom calls in one of two ways depending upon system
programming. With a tone-first setting, the telephone rings in a distinctive
pattern and the user of the receiving station must take action to answer.
When you hear an intercom tone followed by a caller's
•
voice,
1. SPEAK toward the telephone to answer, OR LIFT handset if pri-
vacy is desired.
In a voice-first setting, a short tone is followed by the caller's voice heard on the
speaker. As with an incoming outside call, the LCD screen displays caller ID
information and your other options for answering the call.
When you hear intercom ringing (two
•
short bursts),
1. PRESS INTERCOM OR SELECT ANS .
2. SPEAK toward telephone OR LIFT handset if
privacy is desired.
3. SELECT DND if you do not wish to answer the
call at this time.
For more information on setting DND at your station, see section
NOTE:
titled Do Not Disturb Condition on page 24.
When your system installer makes the option available to system users, you can
block all voice announce intercom calls to your station if you wish. See the
section titled Voice Announce Blocking on page 25.
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GCA70-250
J Doe Ext 321
DND
ANS
Intercom Call From J Doe
Attendant Manual