Other Call Transferring Options - Comdial DXP Attendant Manual

Advanced Call Handling

Other Call Transferring Options

Hot Transfer
A hot transfer is a type of screened transfer. This feature is useful for transferring
calls to people who need to work in a handsfree mode. Once you announce the
call and the system completes the transfer, the person receiving the transfer can
simply begin speaking toward his or her speakerphone to answer the call.
To make a hot transfer to another telephone in the system,
•
1. ANSWER call.
2. PRESS TRNS/CNF (the system automatically places the call on
hold).
3. DIAL extension number of telephone to receive the transfer OR
PRESS DSS/BLF button for that extension.
4. ANNOUNCE call.
5. PRESS TRNS/CNF.
6. PRESS SPEAKER to disconnect (if in speakerphone mode) OR
HANG UP. The person receiving the transfer then has the call.
Quick Transfer
When the installer programs the quick transfer method on your telephone, you
can deliver an automatic transfer of an incoming line call without pressing the
TRNS/CNF button.
To do a quick screened transfer,
•
1. ANSWER call.
2. DIAL intercom number for transfer location.
3. When party at transfer location answers,
ANNOUNCE call.
4. HANG UP, SELECT RELEASE , OR PRESS
SPEAKER button.
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GCA70-250
Attendant Manual