Dva / Disa - Comdial DXP Plus Manual

GCA40–130
Hold message
This prompt is used during DISA calls and is activated when the called party is being paged with the
Tracker Paging system. Example: "The party you have reached is being paged—please hold."
DISA authorization code message
This message prompts callers to dial their DISA authorization code. Example: "Please enter your
authorization code at this time."
Feature access message
Before a caller using a DISA line can access system features, he or she must dial the proper feature code.
Example: "The following features are available. Dial 01 for system speed dial access, 8 for Tracker
Pager, or hold and you will be assisted by an operator.
Drop message
This prompt is used when a DISA call cannot be completed (not enough system resources available,
wrong access code dialed, or feature dialed is busy).
NOTE: The call is not routed to the attendant–the message plays, then reorders.
Example: "Your call cannot be completed at this time. Please try again."

DVA / DISA

You can enhance the security of DISA by using the DVA. The DXP Plus seizes the incoming call based
on the "DISA assignment" parameters, and the DVA plays the appropriate prompts to enhance the
following.
For example:
Index Prompt 10
"Welcome
Greeting"
Index Prompt 31
"Password
Prompt"
Index Prompt 33
"Dial Feature"
72 – Understanding The Features
DISA access code,
Authorization code,
Feature access code.
Main Number
xxx-xxxx
"You have reached ABC company. You may
dial an extension at any time, or press 1 for
advanced feature access.—Pause—
1 = Disa Access Code
"Dial your authorization number."—Pause—
"Dial the feature access code." —Pause—
DXP Plus General Description