Call Forward Outside System (Cfos) - Comdial DXP Attendant Manual

Advanced Call Handling

Call Forward Outside System (CFOS)

The Call Forward Outside System (CFOS)* feature allows you to forward
incoming or transferred line calls or intercom calls to telephone numbers that are
outside the system. The CFOS feature forwards calls over any available outbound
lines or line groups and does not use any conference circuits. Since CFOS
involves outbound calls, those calls are subject to all line access, toll restriction,
and automatic route selection restrictions normally imposed on your calls.
You activate or deactivate CFOS by dialing a feature code, pressing a prepro-
grammed button or pressing an interactive button on an LCD speakerphone.
Once you activate CFOS, you select the outbound line or line group in any of the
normal line selections methods. You also designate the forward destination by
dialing the number or pressing a speed dial button. (If you do not make a line and
destination choice, the system uses the most recently used selections.)
The Call Forward Outside System (CFOS) feature also includes forwarding
outside of the system for direct and transferred personal intercom calls. Also, the
feature provides ring no–answer (RNA) capability to the CFOS of both line and
personal intercom calls. With this RNA capability, the system rings a station a
programmed number of rings and then forwards the call outside the system based
upon the programmed CFOS setting.
To activate CFOS with your LCD speakerphone,
•
1. SELECT OPTIONS .
2. SELECT NEXT until CFWD appears.
3. SELECT CFWD .
4. SELECT SET .
5. SELECT NEXT until CFOS appears.
6. SELECT CFOS .
7. CHOOSE a type of CFOS and SELECT the
desired interactive button (to switch the type of
CFOS you wish to select, PRESS TGL ):
• SELECT Itcm for intercom calls.
• SELECT Line for prime line calls.
44
GCA70-250
Call Forwarding
NoANS CFOS NEXT
Selecting CFOS
CFOS Itcm/Ln
EXIT TGL NEXT
Choose CFOS Type
Attendant Manual