Caller Id; Caller Id Rna—Ring–No–Answer - Comdial DXP Plus Manual

GCA40–130

Caller ID

DXP Plus caller ID provides relevant caller information (caller's name and number, for example) to any
called LCD stations. The installer can program any C.O. line as a caller ID line. The caller ID
information is also reflected in the SMDA printout. The DXP Plus Caller ID feature package requires the
use of a CID08 unit—hardware designed to support the Bell 202 Caller ID signal transmitted by the
central office. The CID08 supports up to 8 CO lines (you can install up to 8 CID08 units), for a total of
64 caller ID lines.
Caller ID RNA—Ring–No–Answer
If a station with assigned caller ID lines receives a call but does not answer, the system will
automatically archive the caller ID information. The installer can program any station or group of
stations to receive Caller ID RNA information. Upon reviewing a Caller ID RNA record, the user can
automatically redial that number by pressing the SAVE button. When the caller ID information goes to
more than one telephone, the system will also display the last station user that viewed that record, thus
preventing multiple call backs. Caller ID RNA is a programmable feature.
Call Forward—All Or Personal
Station users can forward the calls that normally ring at their telephones to another telephone for
answering. They can forward just their prime line and intercom calls or forward every call that rings at
their station. If users forward calls while the attendant has enabled the night transfer of ringing mode, the
night mode ringing assignments at their stations are forwarded. There are multiple levels of forwarding.
Station A can forward to station B, then station B can forward to station C, thus making calls to station A
forward all the way to station C. For each internal call received while call forward is enabled, the
forwarding telephone sounds a ring reminder (short tone burst) to remind the users that their calls are
being forwarded.
The programmer can assign a call forward button to individual telephones. If a telephone has a call
forward button available at a programmable button location that includes an associated light, the light
turns on when the user presses the button.
If a telephone has an LCD display, it will show a call forward message along with the extension number
or name of the station receiving the forwarded calls.
Also see the discussions titled Call Forward— Busy Or Ring No-Answer, Call Forward—Manual, and
Default Busy Ring No-Answer Call Forward.
56 – Understanding The Features
DXP Plus General Description