Ricoh MP C6502SP Field Service Manual page 1063

SC No. Level
SC No. Level
SC351-01 C
SC351-02 C
SC351-03 C
SC351-04 C
Error Name/Error Condition/Major Cause/Solution
K:
Amount of toner on the ID sensor pattern printed and read between
sheets (SP3-300-001) is less than the lower threshold (SP3-301-023)
and accumulated toner clutch ON time (SP3-301-041) is greater than
the upper threshold (SP3-301-031).
CMY:
Amount of toner on the ID sensor pattern printed and read between
sheets (SP3-300-002 to 004) is less than the lower threshold
(SP3-301-024) and accumulated toner clutch ON time (SP3-301-042
to 044) is greater than the upper threshold (SP3-301-031).
Details:
This SC is issued when the toner end sensor continues detecting the
presence of toner falsely.
• Toner end sensor cleaner spring broken
• Toner end sensor cleaner spring not set correctly
• Toner end sensor defective
• Replace the toner supply unit.
Error Name/Error Condition/Major Cause/Solution
Development sleeve home position signal detection error (K)
Development sleeve home position signal detection error (C)
Development sleeve home position signal detection error (M)
Development sleeve home position signal detection error (Y)
Cannot detect the home position signal within specified time.
• Home position sensor defective/loose connection/harness
damaged/Connecter disconnected
• Home position sensor smudged
• Check if the home position sensor connector is connected correctly.
• Check the home position sensor for abnormality.
• Replace the home position sensor if it is abnormal.
• Check the sensor for smudges. Blow it with air and check again.
Service Call 300-398
1061