Ricoh MP C6502SP Field Service Manual page 1193

SC No. Level
SC651-01 C
SC No. Level
SC651-02 C
SC No. Level
SC652-00 D
Error Name/Error Condition/Major Cause/Solution
Illegal Remote Service Dial-up (Chat program parameter error)
An unexpected error occurred when RC Gate Type M dialed up the NRS
Center.
Software bug
Logging only.
Error Name/Error Condition/Major Cause/Solution
Illegal Remote Service Dial-up (Chat program execution error)
An unexpected error occurred when RC Gate dialed up the NRS Center.
Software bug
Logging only.
Error Name/Error Condition/Major Cause/Solution
Remote service ID2 mismatching
There was an authentication mismatch between ID2 for @Remote, the
controller board, and NVRAM.
• Used controller board installed
• Used NVRAM installed (such action is not allowed.)
• If this occurs during RC Gate installation:
Check the validity of the certificate and the NVRAM, check the
machine serial number, write the common certificate, and then begin
installation again.
• If this occurs after RC Gate installation:
Clear the RC Gate install status, check the validity of the certificate
and the NVRAM, check the machine serial number, write the
common certificate, and then begin installation again.
Service Call 620-689
1191