Ricoh MP C6502SP Field Service Manual page 1319

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Error Name/Error Condition/Major Cause/Solution

Notification from external application (external controller)

Replace the Egret controller board.

Error Name/Error Condition/Major Cause/Solution

External controller down

While EAC (External Application Converter), the conversion

module, was operating normally, the receipt of a power line

interrupt signal from the FLUTE serial driver was detected, of

BREAK signal from the other station was detected.

External controller and the machine had been operating correctly (*) but

the external controller was turned off or rebooted, or the video bus was

disconnected.

* Printing or scanning using the external controller.

Turn the main power off/on.

Error Name/Error Condition/Major Cause/Solution

Printer application error (No response at PM startup)

Printer application error (Timeout during PM operation)

Printer application error (Unable to obtain work memory)

Printer application error (Unable to start filter process)

Printer application error (Abnormal termination of filter process)

When an error is detected in the application, which makes continued

operation impossible.

• Software bug

• Unexpected hardware configuration (such as insufficient memory)

Turn the main power off/on.

Service Call 900-998

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