Ricoh MP C6502SP Field Service Manual page 1127

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Error Name/Error Condition/Major Cause/Solution

Bypass tray Paper Set Error

Both the upper limit sensor and the lower limit sensor were on when the

machine attempted to adjust the bottom plate position before starting

paper feed (at Job-In).

If detected for the first to fourth time: User is instructed to set paper again.

If detected for the fifth time: SC displayed (only the corresponding tray)

The count of detections is reset when successful operation is detected and

at power off/on.

• Bypass tray upper limit sensor defective/disconnected/harness

• Circuit board (PFB) error

• Paper overloaded

• Bypass tray upper limit sensor and lower limit sensor check/

cleaning/replacement/harness reconnection/harness replacement

• Check or replace the circuit board (PFB).

• Check the paper capacity.

Error Name/Error Condition/Major Cause/Solution

Exit Motor: Lock

Duplex Inverter Entrance Motor: Lock

Exit Inverter Motor: Lock

The motor error notification register is always monitored at 500 ms

intervals. When a register indicates an error five times consecutively, the

motor is assumed to be malfunctioning.

• Motor defective/connecter disconnected

• Harness broken/IOB defective

• Encoder defective

• Unit torque increased.

• Replace the motor or connector.

• Replace the harness or IOB.

• Replace the unit.

Service Call 501-595

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