Ricoh MP C6502SP Field Service Manual page 1230

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Table of Contents

5. Troubleshooting

Error Name/Error Condition/Major Cause/Solution

Shift Tray Lift Motor Error (D707)

• When ascending, paper sensor did not detect paper within

specified time (t0 sec). (The first time: jam display, the second time:

• When descending, paper sensor is still detecting paper after the

specified time (t1 sec). (The first time: jam display, the second time:

• Overload due to staple jam or number of sheets exceeding the limit,

• Motor defective

• Connecter disconnected

• Home position sensor defective

• Check the connections of the motor and home position sensor.

• Replace the motor/home position sensor.

• Replace the PCB.

Error Name/Error Condition/Major Cause/Solution

Shift Motor Error (D707)

• When moving to the home position, home position was not detected

within specified time (t0 sec). (The first time: jam display, the second

• When moving from the home position, home position was still

detected after specified time (t1 sec). (The first time: jam display, the

second time: SC)