Ricoh MP C6502SP Field Service Manual page 1311

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SC No.
Level
SC876-02
D
SC No.
Level
SC876-03
D
SC No.
Level
SC876-04
D
Error Name/Error Condition/Major Cause/Solution
Log Data Error 2
An error was detected in the handling of the log data at power on or
during machine operation.
Log encryption is enabled but encryption module is not installed.
• Replace or set again the encryption module.
• Disable the log encryption setting.
Error Name/Error Condition/Major Cause/Solution
Log Data Error 3
An error was detected in the handling of the log data at power on or
during machine operation.
Inconsistency of encryption key between NV-RAM and HDD.
• Disable the log encryption setting.
• Initialize LCS memory (SP5801-019).
• Initialize the HDD (SP5-832-004).
Error Name/Error Condition/Major Cause/Solution
Log Data Error 4
An error was detected in the handling of the log data at power on or
during machine operation.
• Log encryption key is disabled but the log data file is encrypted.
(NVRAM data corruption)
• Log encryption key is enabled but the log data file is not encrypted.
(NVRAM data corruption)
Initialize the HDD (SP5-832-004).
Service Call 816-899
1309

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