Ricoh MP C6502SP Field Service Manual page 1040

5. Troubleshooting
SC No.
SC189-00
SC No.
SC195-00
1038
Level Error Name/Error Condition/Major Cause/Solution
CIS gray balance adjustment error
The difference between gray balance adjustment target value and the
value scanned from the GS20 chart was out of specification upon
execution of gray balance adjustment confirmation (SP4-705-002).
Details:
D
• Occurs when gray balance adjustment fails.
• The first occurrence constitutes an SC (not an initial jam).
CIS defective
Replace the adjustment chart. (Degradation due to scratches and
smudges)
Level Error Name/Error Condition/Major Cause/Solution
Machine serial number error
Comparison of the product identification code in the machine serial
number (11 digits).
D
The product identification code in the machine serial number (11 digits)
does not match.
Re-enter the machine serial number.