5. Troubleshooting
The problem could occur under any of the following conditions
• Paper with low stiffness
• Thin paper
• A3/DLT or larger
Cause
Line speed of the fusing unit is slightly faster than the ITB. This causes to pull the paper and affect the
image at 235mm from the leading edge, which corresponds to the distance between the two units.
Solution
Part 1: Line speed adjustment in IMSS (or in SP mode)
Decreasing the line speed of the fusing unit will prevent pulling of the paper between the fusing and
ITB units.
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