Ricoh MP C6502SP Field Service Manual page 1308

5. Troubleshooting
SC No.
SC870-32
SC870-41
SC870-50
SC870-51
SC870-52
SC870-53
SC870-54
SC870-55
SC870-56
SC870-57
SC870-58
SC870-59
SC870-60
1306
Level Error Name/Error Condition/Major Cause/Solution
Address Book data error (Search:Failed to obtain data from cache while
B
searching the WS-Scanner Address Book.)
B Address Book data error (Cache: failed to obtain data from cache.)
Address Book data error (On startup: Detected abnormality of the
B
Address Book encryption status.)
Address Book data error (Encryption settings: Failed to create directory
B
required for conversion between plaintext and encrypted text.)
Address Book data error (Encryption settings: Failed to convert from
B
plaintext to encrypted text.)
Address Book data error (Encryption settings: Failed to convert from
B
encrypted text to plaintext.)
Address Book data error (Encryption settings: Detected data
B
inconsistency when reading the encrypted Address Book.)
Address Book data error (Encryption settings: Failed to delete file when
B
changing encryption setting.)
Address Book data error (Encryption settings: Failed to erase the file that
B records the encryption key during an attempt to change the encryption
setting.)
Address Book data error (Encryption settings: Failed to move a file during
B
an attempt to change the encryption setting.)
Address Book data error (Encryption settings: Failed to delete a directory
B
during an attempt to change the encryption setting.)
Address Book data error (Encryption settings: Detected a resource
B
shortage during an attempt to change the encryption setting.)
Address Book data error (Unable to obtain the on/off setting for
B
administrator authentication (06A and later).)