Ricoh MP C6502SP Field Service Manual page 1414

5. Troubleshooting
• Coated paper
• Solid image
• High-temp / high-humidity environment (27 °C, 80% or higher)
Cause
Nip of the drive and idle rollers installed in the paper path after the fusing unit
Diagram describing the location of the roller marks caused by the Paper exit relay roller, Inverter
feed-in roller, Inverter exit roller, Inverter feed-out roller:
Diagram describing the location of the roller marks caused by the Paper exit roller:
Solution
Step 1: Clean or replace the drive/idle rollers.
If the roller marks do not disappear by cleaning or replacing the rollers, do Step 2.
Step 2: Decrease the fusing temp.
Step 1: Clean or replace the drive/idle rollers in the following units.
• Clean the rollers with dry cloth. DO NOT apply alcohol.
Paper Exit Unit
1412