Cause
Cause 1:
The paper contacts the jogger fence and skews inside the staple tray during standby.
Cause 2:
The side to side registration is not aligned when the paper is being transported from the mainframe
to the finisher.
Solution
Production line
The shape of the bracket was changed and applied from the following cut-in S/N:
Model
D688-17
D689-17
D703-17
D704-17
In the field
For Cause 1:
Update the firmware to Ver. 02.000.10 or newer.
For Cause 2:
Cut-in S/N
E783Q810001
E793Q910001
E433Q810077
E443Q810008
Adjustment
1369