Ricoh MP C6502SP Field Service Manual page 1216

5. Troubleshooting
SC No.
SC720-70
SC No.
SC720-71
SC720-72
SC720-73
SC720-74
1214
Level Error Name/Error Condition/Major Cause/Solution
Tray Lift Motor Error (D703/D704)
• Motor controller detected an error (overload). (The first time: jam
display, the second time: SC)
• When descending, paper sensor is still detecting paper after the
specified time (t0 sec). (The first time: jam display, the second time:
SC)
• When ascending, paper sensor did not detect paper within
specified time (t1 sec). (The first time: jam display, the second time:
SC)
B
• Motor defective
• Connecter disconnected
• Overload
• Home position sensor defective
• Check the connections of the motor and home position sensor.
• Replace the motor/home position sensor.
• Replace the PCB.
Level Error Name/Error Condition/Major Cause/Solution
B Shift Motor Error (D703/D704)
B Shift Jogger Front Motor Error (D703/D704)
B Shift Jogger Rear Motor Error (D703/D704)
B Shift Jogger Retraction Motor Error (D703/D704)